点评:I would like to start by saying this review is not directed at the staff who were most polite, pleasant and helpful.
I would describe the overall ambience of the hotel as extremely shabby and grubby certainly not value for money.
On arrival we were allocated a room with disabled facilities as requested. The curtain was hanging off the curtain rail so unable to draw the curtains and the overall impression of the room was grubby. After complaining we were given an alternative room which despite the curtains being functional still appeared grubby with a large stain on the carpet at the bedside along with other dirty marks.
The state of the carpeting overall in the hotel certainly on floors two and three was appalling being extremely filthy and heavily stained.
No matter what position the mixer tap in the bathroom was adjusted it was impossible to get cold water.
No hand towels were supplied.
The electricity supply arrangements were interesting with what amounted to a multi gang extension lead.
The room was extremely noisy as it was facing the airport runways, at one point we thought the window was open but that was not possible.
The dining room was more akin to a transport cafe than a hotel, on the first night the fish and chips was quite good however on the second evening the lasagne was not and I finished up leaving half of the meal although my wife had the curry which was adequate.
Considering the cost I would class this experience extremely disappointing particularly having stayed at other IBIS hotels which were very good. On my next visit to the NEC rest assured we will not be using this hotel for my stay, I would heartily recommend that senior managers try using the facility themselves!
翻译:首先我想说明,这篇评价并非针对那些非常有礼貌、亲切且乐于助人的工作人员。
总体而言,这家酒店的环境极其破旧且脏乱,完全不物有所值。
按我们的要求,酒店为我们安排了一间配有残障设施的房间。然而窗帘从滑轨上脱落,根本拉不上;整个房间的印象就是脏乱不堪。投诉之后,我们被安排到另一间房间。虽然窗帘能正常使用,但房间看起来很脏,床边的地毯上有一大块污渍,还有其他脏痕。
这家酒店二楼和三楼的地毯状况实在糟糕,极其肮脏且满是污渍。
无论怎样调节浴室里的混合水龙头,都流不出冷水。
也没有提供手巾。供电方式挺有意思的,实际上就是一个多插口延长线。
由于房间正对着机场跑道,里面极其嘈杂;有那么一会儿我们还以为窗户开着,但实际上不可能。
餐厅与其说是酒店的用餐区,倒更像是公路旁的快餐店。第一晚的炸鱼薯条相当不错,但第二晚的千层面却糟糕透顶,我最后只吃了一半;我的妻子点的咖喱倒还凑合。
就价格而言,这次体验实在令人失望至极——尤其是我之前住过的其他宜必思酒店表现都相当出色。下次再去NEC时,可以肯定的是我们不会再选择这家酒店下榻了。我衷心建议高级管理者们亲自试用一下这个功能!