点评:Went with friends to sample the food in the cafe after seeing the Facebook page. The food was fantastic and all of us loved it with no complaints at all, coffee was also great. The staff are hardworking and attentive and generally lovely. What was so disappointing about our visit was the fact it was so cold in there! Despite floor level heaters it was so cold we had to eat with coats on. When we entered the door was wide open and we assumed it would be closed but after enquiring with the staff it was explained that it is always open and hence that is why us and everyone around us were sat in coats. It really spoiled what should have been a great experience.
We spoke to a couple of other customers who said they have commented on it before and also don’t understand why in the middle of winter the door is left open.
Staff explained that it’s so visitors can see the shop is open, but this is ridiculous. Everyone is used to opening a door to enter a building especially in the middle of winter.
We won’t be returning until it’s warmer which is a great shame, but please review this crazy policy. I am sure I am not the only person to have commented on this.
翻译:在Facebook页面上看到推荐后,我和朋友们一起去这家咖啡馆尝尝鲜。食物非常棒,我们都很喜欢,没有任何不满,咖啡也很好喝。店员们勤劳、热情,而且都很友善。但这次体验最令人失望的是,店里实在太冷了!尽管有地暖,但还是冷得我们不得不穿着外套吃饭。我们进去的时候,门大开着,我们以为店门是关着的,但问了店员后才知道,门一直都是开着的,所以我们和周围的人都穿着外套。这真的毁了原本应该是一次很棒的体验。
我们和其他几位顾客聊了聊,他们说之前也抱怨过这个问题,也不明白为什么在寒冬腊月门会开着。
店员解释说,这样可以让顾客看到店里开着,但这简直太荒谬了。每个人都习惯了进门就开门,尤其是在寒冬腊月。
天气暖和些我们就不会再来了,真是太可惜了,但请你们重新考虑一下这项不合理的政策。我相信不止我一个人对此表示过不满。