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aimee s
Awful service
Arlington Improv的点评
点评：Our group of 8 attended a drag show event. The show itself was great!
Unfortunately, we had awful service. First, our group of 8 was sat at a table big enough for 4-6 people. Our waitress was inattentive and unable to take an order more than one portion at a time. For example, I ordered nachos with no beans, add chicken and a lemon drop martini. The waitress had me repeat the order 1) no beans 2) add chicken 3) martini 4) lemon. This was the case for all of our orders. Understandably, the food service was slow since everyone is seated within a 45-minute time period. However, our waitress only brought out two drinks at a time. This wasn't due to lack of trays--she literally brought out 2 drinks on the tray each pass. It took about 30 minutes to get our drinks. The waitress did not check on our group at all during the show. If we needed something, we had to flag her down. One member of our group didn't receive her salad until about an hour and fifteen minutes into the show! And the most comical part--one of our guests ordered a side of queso (which is on the menu) to go with his onion rings. The food runner brought out a plate with a slice of cheese on it. No joke.
Again, the show was great, but the service was horrible. One of our guests took time to speak to the manager who was less than friendly or apologetic. We will not be back to this venue.
Unfortunately, we had awful service. First, our group of 8 was sat at a table big enough for 4-6 people. Our waitress was inattentive and unable to take an order more than one portion at a time. For example, I ordered nachos with no beans, add chicken and a lemon drop martini. The waitress had me repeat the order 1) no beans 2) add chicken 3) martini 4) lemon. This was the case for all of our orders. Understandably, the food service was slow since everyone is seated within a 45-minute time period. However, our waitress only brought out two drinks at a time. This wasn't due to lack of trays--she literally brought out 2 drinks on the tray each pass. It took about 30 minutes to get our drinks. The waitress did not check on our group at all during the show. If we needed something, we had to flag her down. One member of our group didn't receive her salad until about an hour and fifteen minutes into the show! And the most comical part--one of our guests ordered a side of queso (which is on the menu) to go with his onion rings. The food runner brought out a plate with a slice of cheese on it. No joke.
Again, the show was great, but the service was horrible. One of our guests took time to speak to the manager who was less than friendly or apologetic. We will not be back to this venue.
翻译：我们一行 8 人参加了一场变装秀活动。表演本身很棒！
不幸的是，我们享受到了糟糕的服务。首先，我们一行 8 人坐在一张只能坐 4-6 人的大桌子旁。我们的女服务员很不专心，无法一次接受一份以上的订单。例如，我点了不加豆子的玉米片，加鸡肉和柠檬马提尼。女服务员让我重复订单 1) 不加豆子 2) 加鸡肉 3) 马提尼 4) 柠檬。我们所有的订单都是这样。可以理解的是，由于每个人都在 45 分钟内入座，所以食物服务很慢。然而，我们的女服务员每次只送上两杯饮料。这不是因为托盘不够——她每次都用托盘送上两杯饮料。我们花了大约 30 分钟才拿到饮料。在表演期间，女服务员根本没有检查我们的情况。如果我们需要什么，就必须叫她过来。我们团队的一名成员直到演出开始大约一小时十五分钟后才收到她的沙拉！最搞笑的是——我们的一位客人点了一份 queso（菜单上有）来搭配他的洋葱圈。送餐员端出了一个盘子，上面放着一片奶酪。不是开玩笑。
再说一次，演出很棒，但服务很糟糕。我们的一位客人花时间与经理交谈，但经理既不友好也不道歉。我们不会再来这个场地了。
不幸的是，我们享受到了糟糕的服务。首先，我们一行 8 人坐在一张只能坐 4-6 人的大桌子旁。我们的女服务员很不专心，无法一次接受一份以上的订单。例如，我点了不加豆子的玉米片，加鸡肉和柠檬马提尼。女服务员让我重复订单 1) 不加豆子 2) 加鸡肉 3) 马提尼 4) 柠檬。我们所有的订单都是这样。可以理解的是，由于每个人都在 45 分钟内入座，所以食物服务很慢。然而，我们的女服务员每次只送上两杯饮料。这不是因为托盘不够——她每次都用托盘送上两杯饮料。我们花了大约 30 分钟才拿到饮料。在表演期间，女服务员根本没有检查我们的情况。如果我们需要什么，就必须叫她过来。我们团队的一名成员直到演出开始大约一小时十五分钟后才收到她的沙拉！最搞笑的是——我们的一位客人点了一份 queso（菜单上有）来搭配他的洋葱圈。送餐员端出了一个盘子，上面放着一片奶酪。不是开玩笑。
再说一次，演出很棒，但服务很糟糕。我们的一位客人花时间与经理交谈，但经理既不友好也不道歉。我们不会再来这个场地了。
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