点评:Booked with Herbert woods as a last minute break for the kids holidays as the wife and I had used them in the past with no problems, phoned the office after looking online and was advised on what was on offer to suit our party size and budget, settled on aqua light.
Arrived at the boat yard 1:30pm and checked in with reception, was given our welcome pack with all the paperwork and a map showing all the important spots like mooring and water points. We were advised that the boat wasn’t quite ready due to maintenance, used this as an opportunity to head over the Latham’s for some last minute shopping and a cuppa.
Had a text and phone call from the office informing us the boat was ready by 3:00pm, collected life vests, loaded up and had a familiarisation with Tony, fantastic guy, got up and down the river for a quick refresher on all the keys points and off we went by 4:00pm.
Had a question about the heating as I must admit the boat was cold of the evening, rang the out of hours and spoke to the engineer. Explained the issue, gave us the answer and ran through how to resolve it over the phone. No complains with that.
Arrival back to the boat yard and check out was just as easy, moored up with the assistance of the team and got ourselves unloaded. Dropped off our life vests and that was it. Overall the whole team at Herbert woods from start to finish we couldn’t fault, everyone was nice and accommodating and happy to help.
Aqua light did the job, it allowed us to see if the kids would enjoy it on a budget. Although it is a bit dated it did what we needed and has give us the bug to come back. Probably wouldn’t hire this particular boat again but will definitely be coming back to Herbert woods.
翻译:由于我和妻子之前用过赫伯特伍兹游艇公司(Herbert Woods)的游艇,没有任何问题,所以我们临时决定带孩子们去度假。在网上查了一下之后,我们打电话到他们的办公室,他们根据我们一行人的人数和预算推荐了合适的游艇,最终我们选择了“Aqua Light”号。
下午1点半到达船坞,在前台办理了入住手续。他们给了我们欢迎礼包,里面有所有文件和一张地图,标明了所有重要的地点,比如泊位和取水点。他们告诉我们,由于游艇正在维护,所以还没完全准备好。我们正好利用这个机会去拉瑟姆(Latham)那边买些东西,顺便喝杯茶。
下午3点,办公室发短信和电话通知我们游艇已经准备好了。我们领了救生衣,装好行李,然后和托尼(Tony)熟悉了一下情况。托尼人非常好,我们沿着河道来回走了一圈,快速复习了一下所有要点。下午4点,我们正式出发了。
那天晚上船舱里有点冷,所以我对暖气有点疑问。我打了非工作时间电话,和工程师沟通了一下。他解释了问题,给了我们答案,并指导我们如何在电话里解决。这方面没有任何问题。
返回船坞办理退船手续也很顺利。在工作人员的帮助下,我们顺利靠岸,卸下了行李。归还了救生衣,一切就结束了。总的来说,从始至终,赫伯特伍兹的整个团队都无可挑剔,每个人都热情友好,乐于助人。
水上灯光秀很实用,让我们在预算有限的情况下体验了一把孩子们是否喜欢水上活动。虽然灯光秀有点老旧,但它满足了我们的需求,也让我们对再次体验水上活动产生了兴趣。我们可能不会再租这艘船了,但一定会再次光顾赫伯特伍兹。