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Hostility from the Museum Staff
Museum of Fine Arts的点评
点评：I visited this museum and left with a very negative impression, not because of the collection, but because of the way I was treated by the security staff.
From the moment I entered, I was followed extremely closely by the security guards. Whenever I stopped to look at an artwork, one of them would stand about a metre behind me, watching me continuously. I used Google Translate to explain that this constant surveillance was making me uncomfortable. I also explained that I was carrying a camera but fully understood that photography was prohibited. I am 56 years old and perfectly capable of following museum rules. I received no response whatsoever.
Things got even worse when I went to collect my bag from the locker. Another member of staff literally shouted at me because I had left the locker door open.
What makes this particularly disturbing is that this level of surveillance did not seem to apply equally to everyone. During my visit, I saw a Kyrgyz family with a child running around the museum who attracted no attention from the guards. At the exit, I also spoke with a Western couple who told me they had experienced exactly the same intrusive surveillance.
I cannot claim to know what motivated the staff, but the overall experience left me with a very strong impression of hostility and discrimination towards foreign visitors.
A museum should be a place where visitors are welcomed and treated with respect, not made to feel like suspects simply because of how they look or where they come from.
Management should seriously investigate the behaviour of its security staff. This was completely unacceptable.
From the moment I entered, I was followed extremely closely by the security guards. Whenever I stopped to look at an artwork, one of them would stand about a metre behind me, watching me continuously. I used Google Translate to explain that this constant surveillance was making me uncomfortable. I also explained that I was carrying a camera but fully understood that photography was prohibited. I am 56 years old and perfectly capable of following museum rules. I received no response whatsoever.
Things got even worse when I went to collect my bag from the locker. Another member of staff literally shouted at me because I had left the locker door open.
What makes this particularly disturbing is that this level of surveillance did not seem to apply equally to everyone. During my visit, I saw a Kyrgyz family with a child running around the museum who attracted no attention from the guards. At the exit, I also spoke with a Western couple who told me they had experienced exactly the same intrusive surveillance.
I cannot claim to know what motivated the staff, but the overall experience left me with a very strong impression of hostility and discrimination towards foreign visitors.
A museum should be a place where visitors are welcomed and treated with respect, not made to feel like suspects simply because of how they look or where they come from.
Management should seriously investigate the behaviour of its security staff. This was completely unacceptable.
翻译：我参观了这个博物馆，留下的印象极其糟糕——并非因为展品本身，而是因为安保人员对待我的方式。
从我进入博物馆的那一刻起，安保人员就紧紧跟在我身后。每当我停下来欣赏艺术品时，总会有一个人站在离我约一米远的地方，目不转睛地盯着我。我使用谷歌翻译试图向他们说明，这种持续的监视让我感到非常不自在。我还解释说我带着相机，但也完全明白禁止拍照的规定。我今年56岁，完全有能力遵守博物馆的规矩。然而我并未得到任何回应。
更糟糕的是，当我去储物柜取包时，另一位工作人员竟然冲我大喊，就因为我没把储物柜的门关上。
最令人不安的是，这种严格的监控措施似乎并非对所有人都一视同仁。在我参观期间……我看到一个带着孩子的吉尔吉斯斯坦家庭在博物馆里四处跑动，但并未引起守卫的注意。在出口处，我还与一对西方夫妇交谈，他们告诉我自己也遭遇了同样的过度监视。
我虽无法断定工作人员这么做的动机是什么，但这次经历给我留下了极其强烈的印象：对外国游客充满敌意与歧视。
博物馆理应是一个热情欢迎游客并尊重对待他们的地方。不应仅仅因为他们的外貌或出身，就把他们当作嫌疑人对待。
管理层应当严肃调查安保人员的行为。这种行为完全不可接受。
从我进入博物馆的那一刻起，安保人员就紧紧跟在我身后。每当我停下来欣赏艺术品时，总会有一个人站在离我约一米远的地方，目不转睛地盯着我。我使用谷歌翻译试图向他们说明，这种持续的监视让我感到非常不自在。我还解释说我带着相机，但也完全明白禁止拍照的规定。我今年56岁，完全有能力遵守博物馆的规矩。然而我并未得到任何回应。
更糟糕的是，当我去储物柜取包时，另一位工作人员竟然冲我大喊，就因为我没把储物柜的门关上。
最令人不安的是，这种严格的监控措施似乎并非对所有人都一视同仁。在我参观期间……我看到一个带着孩子的吉尔吉斯斯坦家庭在博物馆里四处跑动，但并未引起守卫的注意。在出口处，我还与一对西方夫妇交谈，他们告诉我自己也遭遇了同样的过度监视。
我虽无法断定工作人员这么做的动机是什么，但这次经历给我留下了极其强烈的印象：对外国游客充满敌意与歧视。
博物馆理应是一个热情欢迎游客并尊重对待他们的地方。不应仅仅因为他们的外貌或出身，就把他们当作嫌疑人对待。
管理层应当严肃调查安保人员的行为。这种行为完全不可接受。
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