点评:Public announcement - NO DOGS ALLOWED
This review is intended to make the public aware of this major change.
We knew of the ownership change and checked the website to be sure pets were still allowed. We even checked the google listing and there was no mention of the new pet policy. To clarify, when you google Apple Works, the first website to come up is apparently the old owner's website and the new owners do not have access to it (apple-works.com). This website states clearly that pets are allowed on the FAQ page. In my opinion, not having access to update the "old" website (or delete or redirect to a new page) is a huge undersight and mistake from the new ownership. They should have negotiated having full access to all websites, social media, and any other online listings during the sale of the business. The standard google listing does lead to a new website (appleworksorchard.com) that says "New Website Under Construction" with hours, location, contact information, and links to their social media pages. The new pet policy is not on this page and could easily be added.
Obviously we assumed we could bring our dog, as we have in years past. Upon arrival there were a series of signs as you entered stating no pets were allowed. Our hearts sank! I left the family in the car to go ask someone if there was any area where dogs were permitted, and the woman I spoke to was firm with the no pet policy. Which I understand, that is their choice as owners. However, it was not communicated online in a straightforward and easily visible way. In fact, it states on the first website one would find that pets are in fact allowed. I informed, who I assume was a manager or possibly the owner (she had a walkie talkie and seemed to be in charge) that the website said pets were allowed and she explained that they didn't have access to that website, it was out of date and they were working on updating things. Over 10 months of ownership and your website/information available on the internet isn't accurate? This is an important detail that needs to be adequately communicated and changed. Bad business practices, in my opinion.
Because of this, we had to separate as a family. My two oldest children went on into Trafalgar and entertained the dog and I stayed with the youngest two so they could play and do all the things we had discussed doing. It was a very disappointing situation.
I saw another family arrive shortly after and they attempted to enter with their dog. Staff was quick to send them away, but I saw that the mom stayed with the kids and the dad had to go back to the parking lot. What a shame.
I wish the owners would consider a compromise, especially since they are unable to post this information clearly online and preemptively. There are several locations where dogs could be allowed.
Lastly, two of the three handwashing stations near the porta potties did not have soap available.
翻译:公告 - 禁止携带狗入内
此次审查旨在让公众了解这一重大变化。
我们知道所有权发生变化,并检查了网站以确保仍然允许携带宠物。我们甚至检查了谷歌列表,没有提到新的宠物政策。澄清一下,当你用谷歌搜索 Apple Works 时,出现的第一个网站显然是旧所有者的网站,而新所有者无法访问它 (apple-works.com)。该网站的常见问题解答页面明确指出允许携带宠物。在我看来,无法更新“旧”网站(或删除或重定向到新页面)是新所有权的一个巨大的忽视和错误。他们应该在出售业务期间协商获得所有网站、社交媒体和任何其他在线列表的完全访问权限。标准的谷歌列表确实会指向一个新网站(appleworksorchard.com),上面写着“新网站正在建设中”,其中包含营业时间、位置、联系信息以及社交媒体页面的链接。新的宠物政策不在该页面上,可以轻松添加。
显然,我们以为我们可以带上我们的狗,就像过去几年一样。抵达后,您进入时会看到一系列标志,表明不允许携带宠物。我们的心沉了下去!我把家人留在车里,去询问是否有允许养狗的区域,与我交谈的那位女士对禁止携带宠物的政策很坚定。据我了解,这是他们作为所有者的选择。然而,它并没有以简单易见的方式在线传达。事实上,它在第一个网站上指出,人们实际上是允许携带宠物的。我告诉她,我认为她是经理或可能是店主(她有一个对讲机,似乎是负责人),该网站说允许携带宠物,她解释说他们无权访问该网站,它已经退出了日期,他们正在努力更新东西。所有权已超过 10 个月,而您的网站/互联网上提供的信息不准确?这是一个重要的细节,需要充分沟通和改变。在我看来,不良的商业行为。
正因为如此,我们一家人不得不分开。我的两个最大的孩子去了特拉法加并招待了狗,我和最小的两个孩子住在一起,这样他们就可以玩耍并做我们讨论过的所有事情。这是一个非常令人失望的情况。
不久之后我看到另一个家庭到达,他们试图带着他们的狗进去。工作人员很快就把他们送走了,但我看到妈妈和孩子们在一起,爸爸不得不回到停车场。真丢脸。
我希望业主能够考虑妥协,特别是因为他们无法在网上清楚地发布此信息并先发制人。有几个地方可以允许携带狗。
最后,厕所附近的三个洗手站中有两个没有肥皂。