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alexias534
Nice beach club
Quente Beach Club的点评
点评：Comments say that staff is not nice but we actually found the staff to be very nice and helpful. They don’t all speak emglish but if you explain with google translator it is perfect. Our waiter was Enes, super nice and always trying to please us, THANK YOU ENES!!! We did encounter a problem, our teenager girls went to the beach area to get some sun (because we paid a place in the shade that was a minimum of 15000 liras) and when they came to see us, someone of the staff took their towel with the cream an told us that they lost it. The cream was important because our daughter is allergic to the other creams and was a big disappointment. Too bad cause other than that it would have been very good. They made two mistakes with our order but brought us fruit to apologize ❤️ Thank you to Enes and the manager girl at the entrance (she tried to find our towel and cream but apologized that they lost it) Thank you team.
翻译：有评论说工作人员不友善，但实际上我们发现他们非常和善且乐于助人。虽然并非所有员工都会说英语，但用谷歌翻译加以解释的话完全没问题。我们的服务员叫埃内斯，他超级友善，总是尽力满足我们的需求，谢谢你，埃内斯！！！不过我们也遇到了一个问题：我们的几个十几岁的女儿去沙滩区晒太阳了（因为我们花钱预订了一个至少要支付15000里拉的遮阳位），当她们回来找我们时……有工作人员拿走了装有护肤霜的毛巾，然后告诉我们说东西弄丢了。那瓶护肤霜非常重要，因为我们的女儿对其他品牌的护肤霜都过敏。东西丢失真是令人失望。可惜了，因为除此之外体验其实相当不错。他们在我们的订单上犯了两个错误，但还是送来了水果以示歉意❤️ 感谢Enes以及门口的女经理（她努力帮我们寻找那条毛巾和护肤霜，最后也为东西丢失而道歉）。谢谢整个团队。
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