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Judith A
Great idea, wasted opportunity
Casey Australia Tours的点评
点评：Casey’s Longest Shortcut tour is a great idea but a wasted opportunity to showcase Australia’s outback. The tour is travelling by coach from Perth to Cairns across central Australia.
Only a minimal amount of information is given either before or during the trip. No information on possibilities to see and do at stops along the way. For example, the various walks around Uluru, the Minmin Encounter at Boulia, School of the Air and Desert Park in Alice Springs. Casey’s are only interested in driving from A to B.
Evening meals, mostly in hotels, were very early with nowhere to go except back to one’s accommodation to watch the 7.00pm ABC news on tv.
The two member Casey crew were disinterested in the health of clients. The company’s attitude is that clients are responsible for their own well-being – although for most of the 14-day trip you are literally hundreds of kilometres from any medical assistance. If you seek medical attention or have to leave the tour before the end, those arrangements are up to you. Casey’s do not want to know.
Twice I contacted Casey’s with concerns - once before and once after the trip. Their response was to dismiss the feedback and lie.
They are not interested in providing the best possible experience for their clients. A great pity as the concept is a great one and uniquely Australian.
I do not recommend Casey’s and I will not travel with them again.
Only a minimal amount of information is given either before or during the trip. No information on possibilities to see and do at stops along the way. For example, the various walks around Uluru, the Minmin Encounter at Boulia, School of the Air and Desert Park in Alice Springs. Casey’s are only interested in driving from A to B.
Evening meals, mostly in hotels, were very early with nowhere to go except back to one’s accommodation to watch the 7.00pm ABC news on tv.
The two member Casey crew were disinterested in the health of clients. The company’s attitude is that clients are responsible for their own well-being – although for most of the 14-day trip you are literally hundreds of kilometres from any medical assistance. If you seek medical attention or have to leave the tour before the end, those arrangements are up to you. Casey’s do not want to know.
Twice I contacted Casey’s with concerns - once before and once after the trip. Their response was to dismiss the feedback and lie.
They are not interested in providing the best possible experience for their clients. A great pity as the concept is a great one and uniquely Australian.
I do not recommend Casey’s and I will not travel with them again.
翻译：凯西的“最长捷径”之旅创意不错，但却错失了展现澳大利亚内陆风光的绝佳机会。该旅行团乘坐大巴从珀斯出发，穿越澳大利亚中部，最终抵达凯恩斯。
无论是在出发前还是旅途中，都只提供极少的信息。沿途的景点和活动也鲜有介绍。例如，乌鲁鲁周边的各种徒步路线、布利亚的米明奇遇、空中学校以及爱丽丝泉的沙漠公园等等。凯西旅行团似乎只关心如何把游客从A点送到B点。
晚餐大多在酒店享用，时间很早，除了回住处看晚上7点的ABC新闻之外，别无他处可去。
凯西旅行团的两名工作人员对游客的健康漠不关心。该公司秉持着“游客需自行负责自身健康”的理念——然而，在这14天的旅程中，大部分时间游客都身处数百公里之外，根本无法获得任何医疗救助。如果您需要就医或必须在行程结束前离开，这些安排都由您自行负责。Casey's 对此毫不知情。
我曾两次就一些问题联系 Casey's——一次在旅行前，一次在旅行后。他们的回应却是对我的反馈置之不理，甚至撒谎。
他们根本不关心如何为客户提供最佳体验。这非常可惜，因为他们的理念很棒，而且极具澳大利亚特色。
我不推荐 Casey's，以后也不会再参加他们的旅行团。
无论是在出发前还是旅途中，都只提供极少的信息。沿途的景点和活动也鲜有介绍。例如，乌鲁鲁周边的各种徒步路线、布利亚的米明奇遇、空中学校以及爱丽丝泉的沙漠公园等等。凯西旅行团似乎只关心如何把游客从A点送到B点。
晚餐大多在酒店享用，时间很早，除了回住处看晚上7点的ABC新闻之外，别无他处可去。
凯西旅行团的两名工作人员对游客的健康漠不关心。该公司秉持着“游客需自行负责自身健康”的理念——然而，在这14天的旅程中，大部分时间游客都身处数百公里之外，根本无法获得任何医疗救助。如果您需要就医或必须在行程结束前离开，这些安排都由您自行负责。Casey's 对此毫不知情。
我曾两次就一些问题联系 Casey's——一次在旅行前，一次在旅行后。他们的回应却是对我的反馈置之不理，甚至撒谎。
他们根本不关心如何为客户提供最佳体验。这非常可惜，因为他们的理念很棒，而且极具澳大利亚特色。
我不推荐 Casey's，以后也不会再参加他们的旅行团。
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