点评:I highly recommend you do NOT book Aramark’s Denali bus tour. We had a terrible experience with the company and with the tour. I booked with a live person because we needed to be on an earlier bus tour to get on our 4pm train north (there’s only one train a day.) They noted that in our reservation. Day before the tour when they release tickets, they were for 10:30am. It’s a 5-1/2 to 6 hour tour. No way we could get back, get our luggage and get to the train. I was on the phone trying to make the change for at least 3 hours. They were able to rebook two tickets to 8am. But doing so forfeited the other two tickets. So we are now out $290 and only two can go on the tour. The tour bus was a school bus, uncomfortable, hard to see out the windows. Animals so far away the driver used a video camera to show us goats on tiny screens. Not a whole lot to see for 5-1/2 hours. I appealed through email and phone calls for a refund of the forfeited tickets after the trip and their policy is no refunds. Thanks, Aramark. Never again.
翻译:我强烈建议您不要预订 Aramark 的德纳里巴士之旅。我们在这家公司和这次旅行中的体验非常糟糕。我预订的是真人服务,因为我们需要参加更早的巴士旅行才能搭乘下午 4 点北上的火车(每天只有一趟火车)。他们在我们的预订中注明了这一点。旅行前一天他们发售的票是上午 10:30 的。这是一个 5 个半到 6 个小时的旅行。我们根本无法回去取行李然后赶火车。我打电话尝试更改至少 3 个小时。他们设法将两张票改签到早上 8 点。但这样做会导致另外两张票作废。所以我们现在损失了 290 美元,只有两个人可以参加旅行。旅游巴士是校车,不舒服,很难从窗户看到外面。动物太远了,司机用摄像机在小屏幕上向我们展示山羊。5 个半小时的路程并没有什么可看的。行程结束后,我通过电子邮件和电话申诉,要求退还被没收的机票,但他们的政策是不退款。谢谢Aramark。以后再也不用了。