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Sheila S
Cold approach to customer service.
Inglenook Farm的点评
点评：After a lovely day at the Christmas wreath making a friend and I decided to visit the eatery for breakfast. First impressions very positive, a cosy place with enticing menu. I decided on the vegan stack which included Avocado. As I do not eat this, I asked if I could have one veggie sausage instead. After checking with someone, the server politely told me this was not possible. I would need to pay extra for a sausage. I therefore opted for the stack, minus the Avocado. I jokingly suggested that the price of the Avocado could be deducted from the bill!! This obviously was not done-seemingly things only work one way.
Such a shame. In most places staff tend to ask whether one would like something else instead. I did not make a fuss but it spoiled an otherwise enjoyable morning. I clearly underestimated the value of a veggie sausage. I will not return nor recommend.
Such a shame. In most places staff tend to ask whether one would like something else instead. I did not make a fuss but it spoiled an otherwise enjoyable morning. I clearly underestimated the value of a veggie sausage. I will not return nor recommend.
翻译：在圣诞花环制作活动中度过了美好的一天后，我和朋友决定去这家餐厅吃早餐。第一印象非常好，餐厅环境温馨舒适，菜单也很诱人。我点了一份素食套餐，里面包含牛油果。因为我不吃牛油果，所以我问是否可以换成一根素香肠。服务员确认后礼貌地告诉我不行，需要额外付费。所以我只好选择不加牛油果的套餐。我开玩笑地建议可以从账单里扣除牛油果的价格！显然，他们并没有这么做——看来事情只能单方面解决。
真是太遗憾了。大多数餐厅的服务员都会询问顾客是否需要其他选择。我没有抱怨，但这确实破坏了我原本愉快的早晨。我显然低估了一根素香肠的价值。我不会再来这家餐厅，也不会推荐给其他人。
真是太遗憾了。大多数餐厅的服务员都会询问顾客是否需要其他选择。我没有抱怨，但这确实破坏了我原本愉快的早晨。我显然低估了一根素香肠的价值。我不会再来这家餐厅，也不会推荐给其他人。
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