点评:Terrible experience. We booked the Ang Thong trip and were going to drive ourselves to the boat location. We were told they prefer to pickup because” we go out of 3 or more different spots, so we can’t give you a specific location.” That was strange considering most (if not) trips like this that we’ve taken have a consistent base of operations.
Nevertheless, we agreed to the pickup. I sent a map location of where we could be picked up which made it easier for them since our villa is in a steep hill location.
The day of pickup we were at the location before the window of 7:45-8:00 AM. Never received any communication the day before or the morning of. Waited until 8:45 and no one showed. I also reached via email and WhatsApp and got no response.
Extremely disappointing and unprofessional. Communication was abysmal. You have many choices for this trip. Stay away from this group. I only gave them one star because you can’t give them less. That’s what they deserve-a big zero.
Btw- still have not heard anything from them several hours later but they did process payment which I stopped via credit card.
Shady and sketchy.
STAY AWAY!
翻译:糟糕透顶的体验。我们预订了安通之旅,原本打算自己开车去码头。他们说因为“我们从三个或更多不同的地点出发,所以无法提供具体地点”,所以最好安排接送。考虑到我们之前参加过的大多数类似行程都有固定的出发点,这个说法很奇怪。
尽管如此,我们还是同意了接送。我发了一张地图,标明了我们可以接送的位置,这样他们就更容易找到我们了,因为我们的别墅位于陡峭的山坡上。
接送当天,我们在早上7:45-8:00之前就到了。前一天和当天早上都没有收到任何通知。一直等到8:45,还是没有人出现。我还通过邮件和WhatsApp联系了他们,但都没有得到回复。
极其令人失望,而且非常不专业。沟通简直糟糕透顶。参加这个行程有很多选择。千万不要选择这家旅行社。我给他们一颗星是因为不能给零星。他们就该得零分。
顺便说一句,几个小时过去了,我仍然没有收到他们的任何消息,但他们确实已经扣款了,我已经通过信用卡取消了。
太可疑了。
远离他们!