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AlisonHughes
Disappointing
St. Eugen´s的点评
点评：I don’t know what has happened to this place, we have been here before and loved it but on this visit it wasn’t great. We had gone in earlier to book a table for 9pm as the kitchen closes at 9.15pm ( that’s what we were told by the team ). When we arrived the staff seemed really stressed, there was football on the screens and so they were busy.
We ordered drinks but didn’t receive any menus. We had got there at 8.45pm to ensure we could order before the kitchen closed. After waiting for 15 minutes we went to ask if we could order as we had tried to order when we ordered drinks and when the drinks came but they just kept saying in a minute.
We eventually managed to order, they then said they didn’t have one item so we quickly ordered something else. The ribs were ok, the side orders pretty bad. It was impossible to get anyone’s attention so we went up to the bar to pay. They asked us if we enjoyed our food and we explained the issues, they said they were sorry and that was it.
We felt it was best to just pay and leave.
Such a shame as the food used to be amazing, maybe they were just having a bad day but we won’t be returning.
We ordered drinks but didn’t receive any menus. We had got there at 8.45pm to ensure we could order before the kitchen closed. After waiting for 15 minutes we went to ask if we could order as we had tried to order when we ordered drinks and when the drinks came but they just kept saying in a minute.
We eventually managed to order, they then said they didn’t have one item so we quickly ordered something else. The ribs were ok, the side orders pretty bad. It was impossible to get anyone’s attention so we went up to the bar to pay. They asked us if we enjoyed our food and we explained the issues, they said they were sorry and that was it.
We felt it was best to just pay and leave.
Such a shame as the food used to be amazing, maybe they were just having a bad day but we won’t be returning.
翻译：我不知道这家餐厅怎么了，我们以前来过，非常喜欢，但这次体验不太好。我们提前预订了晚上 9 点的餐桌，因为厨房 9:15 关门（餐厅工作人员是这么告诉我们的）。我们到的时候，工作人员似乎很紧张，因为屏幕上正在播放足球比赛，所以他们很忙。
我们点了饮料，但没有收到菜单。我们晚上 8:45 就到了，就是为了确保能在厨房关门前点餐。等了 15 分钟后，我们去问他们是否可以点餐，因为我们试过在点饮料和饮料上来的时候点餐，但他们一直说等一分钟。
我们终于点好了餐，然后他们说没有一样菜了，所以我们赶紧点了别的。排骨还可以，配菜很糟糕。我们根本没法引起任何人的注意，所以我们走到吧台结账。他们问我们是否喜欢我们的食物，我们解释了问题，他们说很抱歉，就这样了。
我们觉得最好还是付钱走人吧。
真可惜，以前这里的食物很棒，也许只是他们运气不好，但我们不会再来了。
我们点了饮料，但没有收到菜单。我们晚上 8:45 就到了，就是为了确保能在厨房关门前点餐。等了 15 分钟后，我们去问他们是否可以点餐，因为我们试过在点饮料和饮料上来的时候点餐，但他们一直说等一分钟。
我们终于点好了餐，然后他们说没有一样菜了，所以我们赶紧点了别的。排骨还可以，配菜很糟糕。我们根本没法引起任何人的注意，所以我们走到吧台结账。他们问我们是否喜欢我们的食物，我们解释了问题，他们说很抱歉，就这样了。
我们觉得最好还是付钱走人吧。
真可惜，以前这里的食物很棒，也许只是他们运气不好，但我们不会再来了。
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