点评:Dear Manager,
I am writing to bring to your attention a negative experience I had while shopping at your store. I encountered an issue with one of your cashiers, who I believe could benefit from additional training on customer service.
The Hispanic cashier was not respectful and made me feel unwelcome. His attitude made me feel like I was going to the store for free, and I did not appreciate the way he treated me. I believe that all customers should be treated with respect and courtesy, and unfortunately, that was not my experience with the cashier.
I am hoping that you can address this issue with the cashier and provide him with additional training on how to treat customers. I would appreciate it if you could ensure that all of your employees are aware of the importance of customer service and treating customers with respect.
Thank you for your attention to this matter. I hope that my feedback can help improve the service at your store for myself and other customers.
Sincerely,
翻译:尊敬的经理,
我写信是想提请您注意我在贵店购物时的一次负面经历。我遇到了你们的一位收银员的问题,我相信他们可以从额外的客户服务培训中受益。
西班牙裔收银员不尊重人,让我感到不受欢迎。他的态度让我觉得我去商店是免费的,我不欣赏他对待我的方式。我相信所有顾客都应该受到尊重和礼貌对待,不幸的是,这不是我在收银员那里的经历。
我希望你能与收银员一起解决这个问题,并为他提供额外的培训,让他知道如何对待顾客。如果您能确保所有员工都意识到客户服务和尊重客户的重要性,我将不胜感激。
感谢您对此事的关注。我希望我的反馈可以帮助我和其他顾客改善贵店的服务。
真挚地,