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Stari Grad, Old Town, Travnik的点评
点评：🇧🇦 BOSANSKI
Ozbiljna nepravilnost na blagajni
Dana 10. septembra 2026. tražio sam pet ulaznica i predao blagajniku 30 KM. Cijena je 5 KM po osobi, dakle ukupno 25 KM, uz povrat 5 KM i izdavanje pet ulaznica.
Blagajnik mi je, međutim, vratio 10 KM i dao samo DVIJE ulaznice. U tom trenutku nisam primijetio da nedostaju tri karte. Blagajnik mi je pritom namignuo i gestom dao do znanja da je sve u redu.
Tek nakon što sam se udaljio i provjerio ulaznice shvatio sam šta se dogodilo.
Nisam se vraćao da se raspravljam s njim jer sam turista i nisam želio ulaziti u konflikt, ali ovakvo postupanje smatram veoma ozbiljnim.
Molim upravu tvrđave i nadležne organe da provjere blagajnu, evidenciju prodatih ulaznica i smjenu zaposlenog tog dana. Ovakva situacija ozbiljno narušava povjerenje posjetilaca.
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🇬🇧 ENGLISH
Serious irregularity at the ticket office
On 10 September 2026, I asked for five tickets and handed the cashier 30 KM. At 5 KM per person, the correct total was 25 KM, so I should have received 5 KM change and five tickets.
Instead, the cashier returned 10 KM and handed me only TWO tickets. At that moment, I did not notice that three tickets were missing. He also winked at me and gestured as if everything was fine.
Only after I had walked away and checked the tickets did I realize what had happened.
I did not return to confront him because I am a tourist and did not want to get into a conflict, but I consider this a very serious matter.
I ask the fortress management and the competent authorities to review the cash register, the ticket-sales records, and the staff member's shift on that day. Conduct like this seriously damages visitors' trust.
Ozbiljna nepravilnost na blagajni
Dana 10. septembra 2026. tražio sam pet ulaznica i predao blagajniku 30 KM. Cijena je 5 KM po osobi, dakle ukupno 25 KM, uz povrat 5 KM i izdavanje pet ulaznica.
Blagajnik mi je, međutim, vratio 10 KM i dao samo DVIJE ulaznice. U tom trenutku nisam primijetio da nedostaju tri karte. Blagajnik mi je pritom namignuo i gestom dao do znanja da je sve u redu.
Tek nakon što sam se udaljio i provjerio ulaznice shvatio sam šta se dogodilo.
Nisam se vraćao da se raspravljam s njim jer sam turista i nisam želio ulaziti u konflikt, ali ovakvo postupanje smatram veoma ozbiljnim.
Molim upravu tvrđave i nadležne organe da provjere blagajnu, evidenciju prodatih ulaznica i smjenu zaposlenog tog dana. Ovakva situacija ozbiljno narušava povjerenje posjetilaca.
--------------------------------
🇬🇧 ENGLISH
Serious irregularity at the ticket office
On 10 September 2026, I asked for five tickets and handed the cashier 30 KM. At 5 KM per person, the correct total was 25 KM, so I should have received 5 KM change and five tickets.
Instead, the cashier returned 10 KM and handed me only TWO tickets. At that moment, I did not notice that three tickets were missing. He also winked at me and gestured as if everything was fine.
Only after I had walked away and checked the tickets did I realize what had happened.
I did not return to confront him because I am a tourist and did not want to get into a conflict, but I consider this a very serious matter.
I ask the fortress management and the competent authorities to review the cash register, the ticket-sales records, and the staff member's shift on that day. Conduct like this seriously damages visitors' trust.
翻译：🇧🇦 波斯尼亚语
售票处出现的严重失误
2026年9月10日，我购买了五张入场券，并向售票员支付了30可兑换马克。票价为每人5可兑换马克，因此总价应为25可兑换马克，应找回5可兑换马克并出具五张票。
然而，售票员只退还了我10可兑换马克，且只给了我两张票。当时我并未注意到少了三张票。在此期间，售票员还对我眨了眨眼，并用手势示意一切正常。
直到我离开并检查这些票券后，才意识到发生了什么。我没有回去与他理论，因为我只是个游客，也不想引发冲突。不过我认为这种行为极其严重。
我恳请城堡管理部门及相关机构核查收银处的情况、已售门票的记录以及当日值班人员的情况。这种情况严重损害了游客的信任。
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🇬🇧 英文版
售票处出现严重违规行为
2026年9月10日，我要求购买五张门票，并向收银员支付了30可兑换马克。按照每人5公里的计算方式，正确的总数应为25公里，所以我理应收到5公里的找零以及五张票。
然而，收银员只给了我10公里的找零，而且只给了我两张票。当时我并未注意到少了三张票。他还对我眨了眨眼，做出一切正常的手势。
直到离开后我检查票据时，才意识到发生了什么。
由于我是游客，不想惹上麻烦，所以没有回去质问他。不过，我认为这是一件非常严重的事情。
我恳请堡垒管理方及相关部门核查收银机记录、售票记录以及当天工作人员的排班情况。这种行为严重损害了游客的信任。
售票处出现的严重失误
2026年9月10日，我购买了五张入场券，并向售票员支付了30可兑换马克。票价为每人5可兑换马克，因此总价应为25可兑换马克，应找回5可兑换马克并出具五张票。
然而，售票员只退还了我10可兑换马克，且只给了我两张票。当时我并未注意到少了三张票。在此期间，售票员还对我眨了眨眼，并用手势示意一切正常。
直到我离开并检查这些票券后，才意识到发生了什么。我没有回去与他理论，因为我只是个游客，也不想引发冲突。不过我认为这种行为极其严重。
我恳请城堡管理部门及相关机构核查收银处的情况、已售门票的记录以及当日值班人员的情况。这种情况严重损害了游客的信任。
--------------------------------
🇬🇧 英文版
售票处出现严重违规行为
2026年9月10日，我要求购买五张门票，并向收银员支付了30可兑换马克。按照每人5公里的计算方式，正确的总数应为25公里，所以我理应收到5公里的找零以及五张票。
然而，收银员只给了我10公里的找零，而且只给了我两张票。当时我并未注意到少了三张票。他还对我眨了眨眼，做出一切正常的手势。
直到离开后我检查票据时，才意识到发生了什么。
由于我是游客，不想惹上麻烦，所以没有回去质问他。不过，我认为这是一件非常严重的事情。
我恳请堡垒管理方及相关部门核查收银机记录、售票记录以及当天工作人员的排班情况。这种行为严重损害了游客的信任。
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