点评:Front staff as we arrived was lovely and friendly. Price for eat and pay was okay, however kids meals did not include a drink. When ordering food, they did not do beef burgers, but was told a Beanie burger is the same, knowing it is for Vegans. Surly staff should know what is in their foods they are providing and should also be able to provide options for all, Vegans and non Vegans. They only provide jugs of squash for parties only. All soft play places I have been always provide drinks with kids meals and jugs of squash, especially the price you pay for children and having to pay £2.50 for adults to enter. Meals are in plastic baskets, not plates, beans and peas are in small paper pots, no cutlery available, was told they ran out, were washed and being used, they do not have small spoons either. Place was not packed, but still tablets that were not cleared that had cutlery on. Was an hour and half before tablets were being cleared. Was told they have no spoons and children were expected to eats their beans/peas with their fingers. When paying just under £16 for play and eat, a drinks should be in the meal, but most importantly, there should be more than enough cutlery and staff need training on the ingredients in their foods they provide and have options for both Vegans and non Vegans. Kids did have fun, but will not come back again.
翻译:我们到达时,前台的服务员非常友善热情。餐饮价格还算合理,不过儿童餐并不包含饮料。点餐时,他们不提供牛肉汉堡,但告诉我们“Beanie汉堡”其实也是一样的,虽然我们知道那种汉堡是给素食者吃的。服务员理应清楚自己所提供的食物成分,也应该为素食者和非素食者都提供合适的选择。另外,他们只提供大壶装的果汁,而且仅限聚会时使用。我去过的所有软体游乐场都会在儿童餐中提供饮料和果汁壶,尤其是考虑到儿童所需的票价,而成人入场费也要2.50英镑。食物被装在塑料篮子里而非盘子里,豆子和豌豆则装在小纸盒中。店里没有提供餐具,工作人员称餐具已经用光、正在清洗中,而且他们也没有小勺子。虽然场内并不拥挤,但仍有不少没被清理的平板电脑留在那里,上面还放着餐具。过了1个半小时后,餐具才被送来。工作人员说他们没有勺子,孩子们只能用手指来吃豆子/豌豆。我们花了将近16英镑来体验这个“玩乐+用餐”的项目,按理说餐食中应该包含饮料才对;但最重要的是,餐具的数量应该足够才对。此外,工作人员也需要了解所提供食物的成分信息,并应为纯素食者和非纯素食者都提供相应的食物选择。孩子们确实玩得很开心,但我们不会再来了。