点评:As a horse lover from Texas, I wanted this place to win. The premise is compelling enough that I cleared my schedule twice to learn more. Once for a solo call, once to wrangle two of my busiest friends into a group call Jackson specifically requested.
Those friends: a global director of sales and an interior designer. I'm a business owner. We are not people with loose time. We blocked it anyway.
His opening line to three women who just coordinated across time zones to spend money at his business:
"If I made personal calls at work, I'd be fired."
Wasn’t endearing or in jest, it was condescending for no reason.
He then launched into the exact same rehearsed pitch I'd already sat through the day before! Literally word for word, no room for questions, no actual conversation. When one of my friends mentioned her horseback riding experience in Portugal and politely challenged one of his lofty claims, that was this OLD cowboy's last straw. He told us to forget about it and ended the call.
A few parting notes:
No pricing provided! Once you dig, it's not competitive. Who cares about the ride being free if the experience isn’t enjoyable. People budget for experiences and this place isn’t considerate of that.
Calls are recorded with zero heads-up. Bold choice for a business with no formal intake process.
Jackson threatened to pull our recorded calls to verify his own vague instructions.
Anyway, there is probably something worth experiencing here but Jackson has made sure you'll never get there.
翻译:作为一个来自德州的爱马人士,我真心希望这家店能成功。它的理念足够吸引人,以至于我两次腾出时间去了解更多信息。一次是单独和他通话,另一次是特意拉上我两个最忙的朋友,参加杰克逊要求的群聊。
这两位朋友分别是全球销售总监和室内设计师。我本人也是一位企业主。我们都不是那种有空闲时间的人。但我们还是腾出了时间。
他对三个刚刚跨越时区赶来他店里消费的女士说的第一句话是:
“如果我在工作时间打私人电话,我就被炒鱿鱼了。”
这既不是玩笑,也不是亲切的玩笑,而是毫无理由的居高临下。
然后,他开始重复我前一天已经听过的那套事先准备好的说辞!一字不差,没有提问的空间,也没有真正的交流。当我的一个朋友提到她在葡萄牙的骑马经历,并礼貌地质疑他其中一个夸大其词的说法时,这成了压垮这位老牛仔的最后一根稻草。他让我们别管这件事,然后挂断了电话。
最后几点:
没有标价!仔细一看,价格根本不划算。如果体验不好,就算免费又有什么用?人们会为体验做预算,而这家店完全不考虑这一点。
通话会被录音,事先没有任何通知。对于一家没有正式客户接待流程的公司来说,这真是个大胆的决定。
杰克逊威胁要调出我们的录音来证实他自己含糊不清的指示。
总之,这里或许真有什么值得体验的东西,但杰克逊已经确保你永远也体验不到了。