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brentslater
Terrible, rude staff, not horse riding and trapped for an hour
Pinar Horse Safari的点评
点评：Well let me start with the pros, there aren’t many because the bus ride there was the best bit. The driver was friendly and played good tunes. As for the experience, we were greeted by a friendly dog and the horses were well mannered.
So for the experience now which was almost all negative. We contacted them in advance to inform them that we were coming and that they could prepare for an experienced ride which our tour operator has done before. When we arrived we were told that it was in fact not and that we could only walk and not really ride. Just follow the leader. For me with 35 years riding experience, a professional polo player this was disappointing. They attempted to upsell another ride for £80 but we had to go on this one first. They were very rude with this and denied that they had been called. We watched our holiday representative do it.
The helmets that we were given were not suitable for riding, no where near up to PAS 015:2011 or BS EN1384:2023. I would not allow beginners to ride with those hats.
They will not allow you to take phones on the ride because they don’t want you taking photos.
When we were shown to our horses I noticed that they were very underweight, many ribs showing at rest and hip bones protruding hugely. Those breeds of horses should not show ribs at rest or protruding hip bones
The experience is very slow, it is only suitable for absolute beginners, if you try to ride the rude staff yell at you, for example another horse stopped infront of me and instead of pulling on the horses mouth I gently moved to the side and stoped slowly. One of the guides shouted at me and then tried to correct my hand position. I explained that I didn’t need instruction and that I was holding the reins in a way that allowed me to use indirect rein but override with direct rein if I needed to. He was dumbfounded at this. He admitted to my fiancee that he was inexperienced and asked her to teach some of the beginners, she is a riding instructor.
The guides were cantering and galloping around the trial and the photographer was whizzing around on a quad bike spooking some of the horses ridden by beginners and children
The guide picked on me many times and was constantly rude I explained that I had played polo competitively in multiple countries. He constantly snarled at me.
The ride is advertised as an hour, it’s more like 40 minutes. The horses are as bored as the people.
Like I mentioned before this is not a horse riding trip. This is sitting on horses nose to tail and is only for very novice riders.
After the ride they tried to upsell private experiences at £80 each (second time to my party) and then kept us trapped for over an hour trying to sell expensive photos £30 per person sent digitally and trying to get people hungry and thirsty, £4 hot drinks, £4 can of soda or food at £12 a burger, we actually started making plans to get a taxi back to our hotel before they finally allowed us to get back on the bus.
So for the experience now which was almost all negative. We contacted them in advance to inform them that we were coming and that they could prepare for an experienced ride which our tour operator has done before. When we arrived we were told that it was in fact not and that we could only walk and not really ride. Just follow the leader. For me with 35 years riding experience, a professional polo player this was disappointing. They attempted to upsell another ride for £80 but we had to go on this one first. They were very rude with this and denied that they had been called. We watched our holiday representative do it.
The helmets that we were given were not suitable for riding, no where near up to PAS 015:2011 or BS EN1384:2023. I would not allow beginners to ride with those hats.
They will not allow you to take phones on the ride because they don’t want you taking photos.
When we were shown to our horses I noticed that they were very underweight, many ribs showing at rest and hip bones protruding hugely. Those breeds of horses should not show ribs at rest or protruding hip bones
The experience is very slow, it is only suitable for absolute beginners, if you try to ride the rude staff yell at you, for example another horse stopped infront of me and instead of pulling on the horses mouth I gently moved to the side and stoped slowly. One of the guides shouted at me and then tried to correct my hand position. I explained that I didn’t need instruction and that I was holding the reins in a way that allowed me to use indirect rein but override with direct rein if I needed to. He was dumbfounded at this. He admitted to my fiancee that he was inexperienced and asked her to teach some of the beginners, she is a riding instructor.
The guides were cantering and galloping around the trial and the photographer was whizzing around on a quad bike spooking some of the horses ridden by beginners and children
The guide picked on me many times and was constantly rude I explained that I had played polo competitively in multiple countries. He constantly snarled at me.
The ride is advertised as an hour, it’s more like 40 minutes. The horses are as bored as the people.
Like I mentioned before this is not a horse riding trip. This is sitting on horses nose to tail and is only for very novice riders.
After the ride they tried to upsell private experiences at £80 each (second time to my party) and then kept us trapped for over an hour trying to sell expensive photos £30 per person sent digitally and trying to get people hungry and thirsty, £4 hot drinks, £4 can of soda or food at £12 a burger, we actually started making plans to get a taxi back to our hotel before they finally allowed us to get back on the bus.
翻译：好吧，我先说说优点吧。其实没什么优点可言，因为坐巴士前往的过程才是最棒的部分。司机很友善，还播放了很动听的音乐。至于体验方面，我们受到了一只友善的狗狗的迎接，马儿们也表现得很有礼貌。
不过整体体验几乎全是负面评价。我们事先联系过他们，告知我们会前往，还希望他们能为我们安排一次经验丰富的骑手带队的行程——我们的旅行社以前也这么安排过。我们到达后，被告知实际上并不能骑马，我们只能步行而不能骑马。只需跟着领队即可。对于拥有35年骑马经验、身为职业马球运动员的我来说，这实在令人失望。他们试图推销另一项收费80英镑的骑马项目，但我们必须先参加这个项目。他们的态度极其无礼，还否认曾接到过相关电话。我们亲眼看到我们的旅游领队也这么做了。
发给我们的头盔也不适合骑马使用。远远达不到PAS 015:2011或BS EN1384:2023的标准。我绝对不会允许初学者戴着那种帽子骑马。
他们不允许游客在骑行时携带手机，因为他们不希望游客拍照。
当我们被带到马匹面前时，我注意到这些马的体重严重偏低：很多马在静止状态下都能看到肋骨，髋骨也明显突出。正常情况下，这些品种的马在静止时不应该出现这种情况。
整个体验过程非常缓慢，只适合绝对的初学者。如果你试图骑马，那些粗鲁的教练就会冲你大喊。比如，有一次另一匹马停在了我前面，我没有去扯马的嘴，而是缓缓地侧身让开并慢慢停了下来。这时其中一名教练冲我大喊，还试图纠正我握缰绳的姿势。我解释说我并不需要指导，而且我握缰绳的方式既便于使用间接缰绳控制马匹，必要时也能改用直接缰绳来控制。他听后愣住了。他向我的未婚妻承认自己没什么经验，还请求她这个骑马教练来指导一些初学者。
向导们骑着马在赛道上小跑、疾驰，而摄影师则骑着四轮摩托车飞驰其间，吓到了不少由初学者和儿童骑乘的马匹。
那位向导屡次针对我，态度极为无礼。我向他解释过自己曾在多个国家参加过马球比赛，但他仍对我怒目而视、语气恶劣。
这次骑马体验的宣传时长为一小时。大概40分钟左右吧。马儿和人们一样觉得无聊。
正如我之前说的，这并不是一次骑马之旅。只是让大家一个接一个地坐在马背上而已，而且只适合完全不会骑马的新手。
骑完之后，他们试图推销每人80英镑的私人体验项目（这对我们一行人来说已经是第二次被推销了）。接着又把我们困在那里一个多小时，试图推销每人30英镑的电子版高价照片。他们还想方设法勾引人们的食欲和口渴感——热饮4英镑一杯，汽水也是4英镑一瓶，一个汉堡则要12英镑。其实，在他们终于允许我们重新上 bus 之前，我们已经开始计划叫一辆出租车回酒店了。
不过整体体验几乎全是负面评价。我们事先联系过他们，告知我们会前往，还希望他们能为我们安排一次经验丰富的骑手带队的行程——我们的旅行社以前也这么安排过。我们到达后，被告知实际上并不能骑马，我们只能步行而不能骑马。只需跟着领队即可。对于拥有35年骑马经验、身为职业马球运动员的我来说，这实在令人失望。他们试图推销另一项收费80英镑的骑马项目，但我们必须先参加这个项目。他们的态度极其无礼，还否认曾接到过相关电话。我们亲眼看到我们的旅游领队也这么做了。
发给我们的头盔也不适合骑马使用。远远达不到PAS 015:2011或BS EN1384:2023的标准。我绝对不会允许初学者戴着那种帽子骑马。
他们不允许游客在骑行时携带手机，因为他们不希望游客拍照。
当我们被带到马匹面前时，我注意到这些马的体重严重偏低：很多马在静止状态下都能看到肋骨，髋骨也明显突出。正常情况下，这些品种的马在静止时不应该出现这种情况。
整个体验过程非常缓慢，只适合绝对的初学者。如果你试图骑马，那些粗鲁的教练就会冲你大喊。比如，有一次另一匹马停在了我前面，我没有去扯马的嘴，而是缓缓地侧身让开并慢慢停了下来。这时其中一名教练冲我大喊，还试图纠正我握缰绳的姿势。我解释说我并不需要指导，而且我握缰绳的方式既便于使用间接缰绳控制马匹，必要时也能改用直接缰绳来控制。他听后愣住了。他向我的未婚妻承认自己没什么经验，还请求她这个骑马教练来指导一些初学者。
向导们骑着马在赛道上小跑、疾驰，而摄影师则骑着四轮摩托车飞驰其间，吓到了不少由初学者和儿童骑乘的马匹。
那位向导屡次针对我，态度极为无礼。我向他解释过自己曾在多个国家参加过马球比赛，但他仍对我怒目而视、语气恶劣。
这次骑马体验的宣传时长为一小时。大概40分钟左右吧。马儿和人们一样觉得无聊。
正如我之前说的，这并不是一次骑马之旅。只是让大家一个接一个地坐在马背上而已，而且只适合完全不会骑马的新手。
骑完之后，他们试图推销每人80英镑的私人体验项目（这对我们一行人来说已经是第二次被推销了）。接着又把我们困在那里一个多小时，试图推销每人30英镑的电子版高价照片。他们还想方设法勾引人们的食欲和口渴感——热饮4英镑一杯，汽水也是4英镑一瓶，一个汉堡则要12英镑。其实，在他们终于允许我们重新上 bus 之前，我们已经开始计划叫一辆出租车回酒店了。
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