点评:We booked a tour for Saturday November 25th at 1 pm. I have mobility issues so my husband discussed the tour with the Cynthia at the desk at the Marriott Niagara Fall Fallsview Hotel and Spa on Friday November 24 to make sure it would be something I would be able to do. He was assured that there was VERY little walking and that the there was just a short ramp to the boat. That part is why I have rated this 3 and no higher. She also told him she would arrange with the driver to drop me off as close as possible.
We wound up being the last tour of the season for John McKinnon. John is undoubtedly one the the kindest people I have ever met. He got me as close as he could and picked me up in the same spots. His commentary is interesting and he has a sense of humor. We could all tell he loved his job and he put me instantly at ease. I would rate this tour 5 plus if I could only rate it on our experience with John alone.
However, it is absolutely not a very short ramp to the boat as Cynthia had assured Steven. There is a spiral ramp down 167 feet. Because of the spiral being a rectangle this equals a lot of walking. Then there’s an elevator to take you down farther. Then its another 600 feet at least to the boat. They did bring a wheelchair to me when I was close to the boat. If you have mobility issues with walking you may want to rent your own wheelchair to bring. I am very upset that Cynthia misled us just to sell tickets. I made it down and I am glad for the experience but I do not like being lied to. She could cause someone to have a serious medical emergency making them think they’re only walking 100 feet to the boat.
Again, John was great. Cynthia not so much.
翻译:我们预订了 11 月 25 日星期六下午 1 点的旅行。我行动不便,因此 11 月 24 日星期五,我的丈夫在尼亚加拉瀑布景观万豪酒店及水疗中心的前台与 Cynthia 讨论了这次旅行,以确保我能够做这件事。他确信那里几乎没有什么步行的地方,而且只有一个很短的坡道可以到达船上。这就是为什么我给这个评分为 3 而不更高。她还告诉他,她会与司机安排让我在尽可能近的地方下车。
我们最终成为约翰·麦金农本赛季的最后一次巡演。约翰无疑是我见过的最友善的人之一。他尽可能靠近我,并在相同的地点接住我。他的评论很有趣,而且很有幽默感。我们都可以看出他热爱他的工作,他让我立刻感到轻松自在。如果我只能根据我们和约翰单独的经历来评价这次旅行,我会给它5分以上。
然而,正如辛西娅向史蒂文保证的那样,这绝对不是通往船上的很短的坡道。有一个向下 167 英尺的螺旋坡道。由于螺旋是矩形,这相当于需要大量步行。然后还有电梯可以带你下去更远的地方。然后距离船至少还有 600 英尺。当我靠近船时,他们确实给我带来了轮椅。如果您行走有困难,您可能需要租用自己的轮椅来携带。我很不高兴辛西娅误导我们只是为了卖票。我成功了,我很高兴这次经历,但我不喜欢被欺骗。她可能会导致某人出现严重的医疗紧急情况,让他们认为自己只需步行 100 英尺即可到达船上。
再说一次,约翰很棒。辛西娅则不然。