点评:I was looking forward to enjoying a meal and conversation with some old friends. Heard about the brunch at the Brook and was excited because we had been there on several occasions over the years and thoroughly enjoyed it. Our reservations was for a group of 10. To say I was underwhelmed is a gross overstatement!! What jokingly passed for a salad bar had only 3 toppings with no additional salad accouterments and only 2 dressing choices. The chafing dishes had not visible source of heat to keep the food at a safe temperature. The scrambled eggs were tasteless. No bacon or sausage but there were some pizza slices melded together in a warming pan. 3 kinds of potatoes, each drier then dust. Even the cold paste-like gravy didn't help. The waffles and french toast were not bad but the syrup had begun to crystalize . They advertise a carving station and there was someone carving ham slices that were cold and dry. Also missing was the advertised omelet station.
The dessert table was a melange of store bought goodies. The beverage table consisted of lukewarm cranberry and orange juice. The coffee was probably the only saving grace for the brunch buffet, It was very good but there was only a half cup left in the carafe of regular and the hot water carafe was empty. The brunch began at 11 am until 2pm. Our reservation was for 12:30, I cant understand the total decimation of a brunch buffet unless a football team were the first seated quest. No attention to detail. No attention to quality control. Being in the enviable position of being the only restaurant in the area that serves a brunch every Sunday you'd think they would put forth more effort,
Note to management: DO BETTER!
翻译:我原本很期待和一些老朋友一起享用美食、畅聊一番。听说布鲁克餐厅有早午餐,我们之前去过好几次,每次都很满意,所以很兴奋。我们预订了10人的位子。结果却让我大失所望!所谓的“沙拉吧”只有三种配料,没有其他沙拉配菜,沙拉酱也只有两种选择。保温盘里看不到任何热源,根本无法保证食物的温度。炒蛋淡而无味。没有培根或香肠,只有几片披萨粘在保温盘里。三种土豆,每一种都干得像灰尘一样。就连那冰冷的糊状肉汁也无济于事。华夫饼和法式吐司还算可以,但是糖浆都开始结晶了。他们广告上说有现切火腿,结果有人切的火腿片又冷又干。广告上说的煎蛋台也没提供。
甜点台上摆满了各种超市买来的甜点。饮料台上只有温吞吞的蔓越莓汁和橙汁。咖啡大概是这场早午餐自助餐唯一的亮点,味道确实不错,但普通咖啡壶里只剩半杯了,热水壶也空了。早午餐从上午11点供应到下午2点。我们预订的是12点半,除非第一批入座的客人是足球队,否则我实在无法理解为什么早午餐自助餐会如此糟糕。完全不注重细节,也不注重质量控制。作为附近唯一一家每周日都供应早午餐的餐厅,他们理应更加用心才对。
给管理层的建议:做得更好!