点评:We rented a boat from Phil at Jensen‘s Marina April 28. It’s easier to list what did work on the boat rather than what did not work on the boat the engine ran. The boat floated, that’s about it. None of the equipment function, including tachometer, speedometer voltage indicator our meter or the fuel gauge. The lack of the fuel gauge made it very difficult to monitor our usage. The following day we went back to refuel and asked to speak to Phil who was not available. We returned the boat and again asked to speak to Phil who is again not available. Subsequently we went back again and Phil was still not available so we emailed him and he basically straight up lied and told us that he had explained that the BOAT basically did not function and that we agreed to take the boat. this is utterly incorrect and untrue information we would never have rented about that didn’t function ….who would?
He returned our email saying he would give us a 10% refund, which is a joke that’s completely adding insult in injury. We will never rent a boat from this company again!! Phil is dishonest! We’re lucky we made it back to the Marina safely!
翻译:4月28日,我们在詹森码头从菲尔那里租了一条船。与其说船上哪些设备坏了,不如说哪些设备还能用。发动机能运转,船能浮起来,仅此而已。船上的所有设备都无法工作,包括转速表、速度表、电压指示器、仪表和油量表。没有油量表,我们很难监控油耗。第二天,我们回去加油,想找菲尔,但他不在。我们还船后,再次要求和菲尔通话,他还是不在。之后我们又去了一次,菲尔仍然不在,于是我们给他发了邮件。他竟然直接撒谎,说他已经解释过船基本不能用,而且我们同意租了。这完全是无稽之谈,我们绝不会租一艘不能用的船……谁会租?
他回复邮件说会退我们10%的款,这简直是雪上加霜,简直是侮辱。我们以后再也不会从这家公司租船了!!菲尔太不诚实了!我们能安全返回码头真是万幸!