点评:The hotel overall needs a lot of renovation. There wasn’t warm water all the time in the room to shower. Most importantly, yes the staff can be friendly BUT I ended up leaving my AirPods in the room and realized it when I was flying back to the US at the airport. I called the hotel and spoke to Mario Chavez that was able to find my AirPods and asked me to go back to get them. I told him I was about to board my flight if there was any way for them to hold onto them for me since I will be back in PV in May 2026. I’m here now and the staff gave me the run around saying they don’t have keys to the office where it would be stored and they have no knowledge of anything since Mario no longer works at the hotel. Bottom line…. They have thief’s as staff so think twice about staying at this hotel as they are not honest.
翻译:这家酒店整体来说需要好好翻新一下。房间里热水供应不稳定,洗澡很不方便。最重要的是,虽然员工态度可能不错,但我把AirPods落在了房间里,直到在机场准备飞回美国时才发现。我打电话给酒店,接电话的是Mario Chavez,他找到了我的AirPods,让我回去取。我告诉他我马上就要登机了,问他们能不能帮我保管一下,因为我2026年5月还会再来PV。我现在到了酒店,结果员工却敷衍我,说他们没有存放AirPods的办公室钥匙,而且Mario已经不在酒店工作了,所以他们也不知道这件事。总之……这家酒店有小偷,所以入住前请三思,他们很不诚实。