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Bad experience with Marshall
卡珀雷高尔夫球场的点评
点评：I’ve always enjoyed Kapolei Golf Club and play here almost every weekend, which made this past visit especially disappointing.
During our Sunday round (10am–2pm), our group was approached by a course marshal on Hole 3 who rudely told us we were behind pace, despite multiple groups directly in front of us and no opportunity to play faster. To make matters worse, it was a cart-path-only day, so naturally every group on the course was moving slower than usual. The marshal then hovered alongside us for the entire hole, which was uncomfortable and unnecessary.
The same marshal returned again on Hole 10 and told us—again rudely—to “hurry up.” At no point did the digital pace-of-play screen indicate we were behind, which made the interaction even more confusing and frustrating. Notably, the group in front of us was never addressed, and the group behind us appeared to be treated the same way.
We completely understand and respect the importance of pace of play, but there is a professional way to communicate that. Being spoken to disrespectfully and singled out under conditions that clearly affected everyone on the course took away from what is usually a great experience at Kapolei.
This is a course we value and support regularly, but this interaction left a very poor impression. I shared this experience with management prior to this review but haven’t gotten any response. Sad I won’t be going back!
During our Sunday round (10am–2pm), our group was approached by a course marshal on Hole 3 who rudely told us we were behind pace, despite multiple groups directly in front of us and no opportunity to play faster. To make matters worse, it was a cart-path-only day, so naturally every group on the course was moving slower than usual. The marshal then hovered alongside us for the entire hole, which was uncomfortable and unnecessary.
The same marshal returned again on Hole 10 and told us—again rudely—to “hurry up.” At no point did the digital pace-of-play screen indicate we were behind, which made the interaction even more confusing and frustrating. Notably, the group in front of us was never addressed, and the group behind us appeared to be treated the same way.
We completely understand and respect the importance of pace of play, but there is a professional way to communicate that. Being spoken to disrespectfully and singled out under conditions that clearly affected everyone on the course took away from what is usually a great experience at Kapolei.
This is a course we value and support regularly, but this interaction left a very poor impression. I shared this experience with management prior to this review but haven’t gotten any response. Sad I won’t be going back!
翻译：我一直很喜欢卡波雷高尔夫俱乐部，几乎每个周末都会来这里打球，所以这次的经历格外令人失望。
周日（上午10点至下午2点）打球时，我们在3号洞被一位球场管理员拦住，他粗鲁地告诉我们速度慢了，尽管我们前面有好几组球友，而且我们也没有机会加快速度。更糟糕的是，那天只能走球车道，所以球场上所有球友的速度自然都比平时慢。之后，这位管理员在我们旁边徘徊了一整个洞，这让人感觉很不舒服，而且完全没有必要。
同一位管理员在10号洞再次出现，再次粗鲁地告诉我们“快点”。电子屏幕上始终没有显示我们速度慢，这让整个过程更加令人困惑和沮丧。值得注意的是，我们前面的球友没有被提及，而我们后面的球友似乎也受到了同样的对待。
我们完全理解并尊重控制球速的重要性，但沟通的方式应该更专业一些。在卡波雷，我受到了不尊重的对待，并且被区别对待，这种情况显然影响到了课程上的所有人，这严重破坏了我通常在这里的美好体验。
我们一直很重视并支持这个课程，但这次的经历给我们留下了非常糟糕的印象。在撰写这篇评论之前，我已经将此事反馈给了管理层，但至今没有收到任何回复。很遗憾，我不会再来了！
周日（上午10点至下午2点）打球时，我们在3号洞被一位球场管理员拦住，他粗鲁地告诉我们速度慢了，尽管我们前面有好几组球友，而且我们也没有机会加快速度。更糟糕的是，那天只能走球车道，所以球场上所有球友的速度自然都比平时慢。之后，这位管理员在我们旁边徘徊了一整个洞，这让人感觉很不舒服，而且完全没有必要。
同一位管理员在10号洞再次出现，再次粗鲁地告诉我们“快点”。电子屏幕上始终没有显示我们速度慢，这让整个过程更加令人困惑和沮丧。值得注意的是，我们前面的球友没有被提及，而我们后面的球友似乎也受到了同样的对待。
我们完全理解并尊重控制球速的重要性，但沟通的方式应该更专业一些。在卡波雷，我受到了不尊重的对待，并且被区别对待，这种情况显然影响到了课程上的所有人，这严重破坏了我通常在这里的美好体验。
我们一直很重视并支持这个课程，但这次的经历给我们留下了非常糟糕的印象。在撰写这篇评论之前，我已经将此事反馈给了管理层，但至今没有收到任何回复。很遗憾，我不会再来了！
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