Awful - The Spa at Brook Mollington Banastre Hotel (Mollington) - The Spa at Brook Mollington Banastre Hotel - 353条旅客点评与比价

Becky N

Awful

The Spa at Brook Mollington Banastre Hotel的点评

2026年07月18日发布于: 海外

点评：Had a voucher to use. Booked 3 times and was cancelled 3 times finally came today jacuzzi wasn’t working and no mention of it before coming here either,pool was freezing considering was suppose to be heated and also was not blue more green. literally 2 loungers and 2 tables with 2 chairs at each which were all occupied. Massage was lovely best part of it to be honest. Afternoon tea for 2 don’t bother 7 sandwich’s mostly just cream cheese with either cucumber or tomatoes 2 ham 1 egg the rest was cream cheese 3 cakes each and a scone would have preferred few more sandwich and less cake no fork given for cakes no spoon given to stir tea or coffee. Very outdated did not look like pictures on website. Changing rooms had a horrible urine smell
Also and floor looked like it needed a hard scrub. All in all I would not return

翻译：我有一张可以使用的代金券。我预订了三次，但每次都被取消了；终于今天我来了。不过按摩浴缸无法使用，而且事先也无人告知这一情况。泳池水冷得要命，明明应该是在加热的，颜色也不是蓝色而是偏绿色。整个泳池区只有两张躺椅和两张桌子，每张桌子配两把椅子，而这些座位全都被占满了。按摩倒是挺不错的，说实话这是今天最棒的体验了。双人下午茶套餐不值得体验。7个三明治里大多只是奶油奶酪，偶尔夹杂些黄瓜或番茄；还有2个火腿三明治、1个鸡蛋三明治，其余全是奶油奶酪。每人还能得到3块蛋糕和一个司康饼。我更希望多来点三明治而少点蛋糕。没有提供吃蛋糕用的叉子，也没有勺子用来搅拌茶或咖啡。服务方式相当过时，实际环境也和网站上的图片完全不符。更衣室里有一股难闻的尿骚味，地板看起来也急需彻底清洁。总之，我不会再光顾了。

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