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Disappointing visit - parents and children over 1m not allowed to go down flumes together despite 1m drop at the end
Cascades Leisure Centre的点评
点评：Unfortunately a disappointing experience. I wanted to take my 5 year old son swimming. He loves to go swimming where there are flumes. We live in Canterbury and unfortunately there aren't many around here which have flumes particularly since Tides in Deal has closed. I had read on online reviews that parents and children could go down the flume together and indeed there is a video on YouTube showing a mum and child going down the flume together. Therefore despite the 1m drop at the end (my son is 1.1m and a non-swimmer), I thought he would be fine given that we would be going together.
Unfortunately, on getting to the top of the slide, we were told that I was not allowed to go down the flume with my son and he would have to go down on his own. My son started to cry as he was not confident enough to go on his own as he is not currently able to swim and was understandably scared of the 1m drop. Despite being visibly upset, we were still told that I still could not accompany him and that we would have to go back down the steps. Incidentally, at the top of the steps I met another Mum being told the same thing although she told me that she had come to Cascades a couple of weeks ago and she had been able to accompany her daughter on the slide and so it was nonsensical that they could not go together this time. Her daughter was also very upset and not willing to go on her own and so they also had to miss out. It did really spoil the experience for us as the flumes were going to be the highlight.
I cannot understand how children who are just over 1m and yet non-swimmers are expected to drop into a 1m pool unaided where they are expected to get themselves out. My son is 1.1m and so would barely be able to stand up. If you're a non-swimmer then this would surely be frightening.
It was such a shame as my son was genuinely so excited about the trip today because of the flumes. If parents are not allowed to go down the flumes with children over 1m then this should be made absolutely clear at the time of booking so that there are no disappointments as a lot of families will attend just for the flumes. I am sure this is a recurring issue and it seems the guidance on this is very unclear given that some days you can and some days you can't.
Apart from the above, I thought the changing rooms were clean and it was a nice swimming pool although I thought the water was on the chilly side - we were shivering on getting out.
Unfortunately, on getting to the top of the slide, we were told that I was not allowed to go down the flume with my son and he would have to go down on his own. My son started to cry as he was not confident enough to go on his own as he is not currently able to swim and was understandably scared of the 1m drop. Despite being visibly upset, we were still told that I still could not accompany him and that we would have to go back down the steps. Incidentally, at the top of the steps I met another Mum being told the same thing although she told me that she had come to Cascades a couple of weeks ago and she had been able to accompany her daughter on the slide and so it was nonsensical that they could not go together this time. Her daughter was also very upset and not willing to go on her own and so they also had to miss out. It did really spoil the experience for us as the flumes were going to be the highlight.
I cannot understand how children who are just over 1m and yet non-swimmers are expected to drop into a 1m pool unaided where they are expected to get themselves out. My son is 1.1m and so would barely be able to stand up. If you're a non-swimmer then this would surely be frightening.
It was such a shame as my son was genuinely so excited about the trip today because of the flumes. If parents are not allowed to go down the flumes with children over 1m then this should be made absolutely clear at the time of booking so that there are no disappointments as a lot of families will attend just for the flumes. I am sure this is a recurring issue and it seems the guidance on this is very unclear given that some days you can and some days you can't.
Apart from the above, I thought the changing rooms were clean and it was a nice swimming pool although I thought the water was on the chilly side - we were shivering on getting out.
翻译：很遗憾，这次体验令人失望。我想带5岁的儿子去游泳。他特别喜欢在有滑水道的地方游泳。我们住在坎特伯雷，可惜附近没什么有滑水道的泳池，尤其是在Deal的Tides泳池关闭之后。我在网上看到评论说家长可以和孩子一起从滑水道滑下来，事实上YouTube上也有一个视频，展示了一位妈妈和孩子一起玩滑水道的场景。因此，尽管末端有1米的落差（我儿子身高1.1米，不会游泳），但考虑到我们会一起下去，我觉得他应该不会有事。
可惜的是，当我们到达滑梯顶端时，工作人员却告诉我们：我不能和儿子一起下滑，他必须独自下去。我儿子开始哭泣，因为他实在没有信心独自下去——他目前还不会游泳，对1米的落差自然也是害怕不已。尽管他看起来十分难过，我们仍然被告知，我仍然不能陪同他，我们必须从台阶上再走下去。顺便提一下，在台阶顶端，我遇到另一位妈妈，她也被告知了同样的事情。不过她告诉我，几周前她来过Cascades，当时她能够陪同女儿一起玩滑梯，所以这次他们却不能一起玩，这实在毫无道理。她的女儿也非常难过，不愿意独自去玩，结果她们也只好错过这次机会。这真的破坏了我们的体验，因为水滑梯原本是我们最期待的环节。
我实在无法理解，为什么身高刚超过1米但又不会游泳的孩子，要被要求独自跳进1米深的泳池中，还得自己爬出来。我儿子身高1.1米，几乎都站不起来。对于不会游泳的孩子来说，这肯定会让人感到害怕。
真是可惜，因为水滑梯的缘故，我儿子今天原本对这次旅行充满期待呢。如果不允许身高超过1米的儿童与家长一同乘坐滑道，那么这一点必须在预订时明确说明，以免出现令人失望的情况，因为很多家庭就是冲着这些滑道才前来的。我确信这是个常见问题，而且相关规定似乎相当模糊——有时候可以，有时候又不行。
除此之外，。我觉得更衣室很干净，游泳池也不错，不过水有点凉——我们游完出来时都冻得发抖。
可惜的是，当我们到达滑梯顶端时，工作人员却告诉我们：我不能和儿子一起下滑，他必须独自下去。我儿子开始哭泣，因为他实在没有信心独自下去——他目前还不会游泳，对1米的落差自然也是害怕不已。尽管他看起来十分难过，我们仍然被告知，我仍然不能陪同他，我们必须从台阶上再走下去。顺便提一下，在台阶顶端，我遇到另一位妈妈，她也被告知了同样的事情。不过她告诉我，几周前她来过Cascades，当时她能够陪同女儿一起玩滑梯，所以这次他们却不能一起玩，这实在毫无道理。她的女儿也非常难过，不愿意独自去玩，结果她们也只好错过这次机会。这真的破坏了我们的体验，因为水滑梯原本是我们最期待的环节。
我实在无法理解，为什么身高刚超过1米但又不会游泳的孩子，要被要求独自跳进1米深的泳池中，还得自己爬出来。我儿子身高1.1米，几乎都站不起来。对于不会游泳的孩子来说，这肯定会让人感到害怕。
真是可惜，因为水滑梯的缘故，我儿子今天原本对这次旅行充满期待呢。如果不允许身高超过1米的儿童与家长一同乘坐滑道，那么这一点必须在预订时明确说明，以免出现令人失望的情况，因为很多家庭就是冲着这些滑道才前来的。我确信这是个常见问题，而且相关规定似乎相当模糊——有时候可以，有时候又不行。
除此之外，。我觉得更衣室很干净，游泳池也不错，不过水有点凉——我们游完出来时都冻得发抖。
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