下载App
资质规则
旅行
账户
Maureen B
Very disappointed- NO Ac the day we went
Derby Dinner Playhouse的点评
点评：We went to the show on 6/7/26. As we walked in and waited in line we thought how warm
It was. But figured it was because the doors were open behind us.
We made it into our seats and it was very warm. As we waited in line, everyone is fanning and sweating. We found out the ac was broke.
This was my first time here with my neighbors who also have never been, so I was very disappointed there was no communication to let us know.
We watched the warm up show when my friends who are in their 70’s could not handle the heat anymore. One has asthma and she started to have a hard time breathing, so I went to see if we can come back when it’s fixed.
Spoke to Gracie the manager and she add a note
To the Account so we could come back.
Came back from vacation and called and to my surprise it could only be that show to the end of the month. Which was Fri-sun left. And of course none of the times/days would work.
I asked if we could just schedule a different so and absolutely not. Has to be tha show. No refund, no credit nothing. Out 150$. I was shocked the way I was treated about this. We will never go back again and I’ll be sure to tell anyone about this! Very disappointed. 3 people who never been and now such a sour taste. If you would have informed ppl in the first place we wouldn’t have lost out and had time to plan.
It was. But figured it was because the doors were open behind us.
We made it into our seats and it was very warm. As we waited in line, everyone is fanning and sweating. We found out the ac was broke.
This was my first time here with my neighbors who also have never been, so I was very disappointed there was no communication to let us know.
We watched the warm up show when my friends who are in their 70’s could not handle the heat anymore. One has asthma and she started to have a hard time breathing, so I went to see if we can come back when it’s fixed.
Spoke to Gracie the manager and she add a note
To the Account so we could come back.
Came back from vacation and called and to my surprise it could only be that show to the end of the month. Which was Fri-sun left. And of course none of the times/days would work.
I asked if we could just schedule a different so and absolutely not. Has to be tha show. No refund, no credit nothing. Out 150$. I was shocked the way I was treated about this. We will never go back again and I’ll be sure to tell anyone about this! Very disappointed. 3 people who never been and now such a sour taste. If you would have informed ppl in the first place we wouldn’t have lost out and had time to plan.
翻译：我们于2026年6月7日去看了演出。进门排队的时候，我们觉得很热。
但当时以为是因为身后的门开着。
我们终于找到了座位，发现里面非常热。排队的时候，每个人都在扇风，汗流浃背。后来才知道空调坏了。
这是我第一次来这里，我的邻居们也是第一次来，所以很失望，因为事先没有任何通知。
我们看了暖场表演，这时我两位七十多岁的朋友实在受不了了。其中一位有哮喘，开始呼吸困难，所以我去问空调修好后我们能不能再来。
我和经理格雷西说了这件事，她
在我们的账户上加了一条备注，说我们可以再来。
假期回来后，我打电话过去，结果让我大吃一惊，原来只剩下这一场演出到月底了。剩下的演出时间是周五到周日。当然，没有一个时间段/日期我们能安排。
我问过能不能改期，他们断然拒绝了。必须是原定的演出。不退款，不抵税，什么都不给。白白损失了150美元。我对他们的处理方式感到震惊。我们以后再也不会去了，而且我一定会把这件事告诉所有人！非常失望。我们三个之前都没去过，现在却这么扫兴。如果你们一开始就通知大家，我们就不会损失时间，也能有时间安排行程了。
但当时以为是因为身后的门开着。
我们终于找到了座位，发现里面非常热。排队的时候，每个人都在扇风，汗流浃背。后来才知道空调坏了。
这是我第一次来这里，我的邻居们也是第一次来，所以很失望，因为事先没有任何通知。
我们看了暖场表演，这时我两位七十多岁的朋友实在受不了了。其中一位有哮喘，开始呼吸困难，所以我去问空调修好后我们能不能再来。
我和经理格雷西说了这件事，她
在我们的账户上加了一条备注，说我们可以再来。
假期回来后，我打电话过去，结果让我大吃一惊，原来只剩下这一场演出到月底了。剩下的演出时间是周五到周日。当然，没有一个时间段/日期我们能安排。
我问过能不能改期，他们断然拒绝了。必须是原定的演出。不退款，不抵税，什么都不给。白白损失了150美元。我对他们的处理方式感到震惊。我们以后再也不会去了，而且我一定会把这件事告诉所有人！非常失望。我们三个之前都没去过，现在却这么扫兴。如果你们一开始就通知大家，我们就不会损失时间，也能有时间安排行程了。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
