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Michael P
Thousands of Dollars Later, Met with Rudeness and Missing Wine
Deerfield Ranch Winery的点评
点评：Think twice, maybe thrice before signing up for a membership at Deerfield.
Unfortunately, I parted ways with Deerfield after having a wine membership with them for years because of their rude and unprofessional behavior this past week.
I was trying to pick up my wine order that I had been charged for in October. The worker initially refused to give me my order, claiming it had been shipped, but was unable to show me any indication it was, such as a tracking number.
My membership has always been a pick-up, and it stated so on the receipt.
They finally did give me some of my order after asking for the second time. The worker was trying to embarrass me openly in the tasting room and then only gave me 5 of the 6 bottles that were on my order.
This was very disappointing to be treated like this after the thousands of dollars I have given this winery over the years.
When calling to cancel, the employee didn’t even bother to ask why or even care that I was canceling.
To me, that speaks volumes about the kind of place this must be to work at.
I’m sincerely disappointed, but fortunately, there are countless other small wineries in the area to take my business to.
Unfortunately, I parted ways with Deerfield after having a wine membership with them for years because of their rude and unprofessional behavior this past week.
I was trying to pick up my wine order that I had been charged for in October. The worker initially refused to give me my order, claiming it had been shipped, but was unable to show me any indication it was, such as a tracking number.
My membership has always been a pick-up, and it stated so on the receipt.
They finally did give me some of my order after asking for the second time. The worker was trying to embarrass me openly in the tasting room and then only gave me 5 of the 6 bottles that were on my order.
This was very disappointing to be treated like this after the thousands of dollars I have given this winery over the years.
When calling to cancel, the employee didn’t even bother to ask why or even care that I was canceling.
To me, that speaks volumes about the kind of place this must be to work at.
I’m sincerely disappointed, but fortunately, there are countless other small wineries in the area to take my business to.
翻译：在加入迪尔菲尔德酒庄会员之前，请三思，甚至三思。
很遗憾，由于迪尔菲尔德酒庄上周粗鲁且不专业的行为，我结束了多年的葡萄酒会员资格。
我当时想去取我十月份订购的葡萄酒，当时已经付款了。工作人员一开始拒绝给我，声称酒已经发货，但却无法提供任何发货证明，比如追踪号码。
我的会员卡一直都是自提的，收据上也明确写着。
在我第二次要求后，他们终于给了我一部分酒。工作人员在品酒室里当众羞辱我，而且只给了我订单上六瓶酒中的五瓶。
多年来我为这家酒庄消费了数千美元，却受到如此对待，实在令人失望。
打电话取消会员资格时，工作人员甚至懒得问我取消的原因，也丝毫不在乎。
在我看来，这足以说明这家酒庄的工作环境有多糟糕。
我真的很失望，但幸运的是，附近还有无数其他小型酒庄可供选择。
很遗憾，由于迪尔菲尔德酒庄上周粗鲁且不专业的行为，我结束了多年的葡萄酒会员资格。
我当时想去取我十月份订购的葡萄酒，当时已经付款了。工作人员一开始拒绝给我，声称酒已经发货，但却无法提供任何发货证明，比如追踪号码。
我的会员卡一直都是自提的，收据上也明确写着。
在我第二次要求后，他们终于给了我一部分酒。工作人员在品酒室里当众羞辱我，而且只给了我订单上六瓶酒中的五瓶。
多年来我为这家酒庄消费了数千美元，却受到如此对待，实在令人失望。
打电话取消会员资格时，工作人员甚至懒得问我取消的原因，也丝毫不在乎。
在我看来，这足以说明这家酒庄的工作环境有多糟糕。
我真的很失望，但幸运的是，附近还有无数其他小型酒庄可供选择。
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