点评:Good facilties, rude staff!
Not sure what's changed but the staff are not what they used to be. We went last week (pre booked for 2 adults, our son and his friend for his birthday) we then had to bring our near 2 year old last minute so I asked at the desk if I could add an extra player on for him so he could have a few go's with the ramp, to which the woman (who really didn't look like she wanted to be there) just said 'No I can't' and just stared at me, a bit confused I asked why, then she said, we're fully booked (it didn't look it at the time but I went with it) she then said our lane was ready to go. Walked round to the lane and it was full of people just sat there not really doing anything. There was a member of staff stood on the joined lane so I said 'excuse me, I think this is our lane' before I could finish, she cut me off and nastily said 'yeah, they're moving now' I said there is no need for the attitude but she ignored me and walked off. This ruined the whole mood of the day for me!
The bar staff were friendly but slow at serving.
Amusements either need upgrading to contactless or the fee taking off the ATM outside, all the money you can spend in there but they still insist on charging for cash withdrawal.
Seems to have gone downhill sadly.
翻译:设施很好,员工粗鲁!
不知道发生了什么变化,但工作人员不再是以前的样子了。我们上周去了(预订了 2 位成人,我们的儿子和他的朋友,为他庆祝生日),然后我们不得不在最后一刻带上我们近 2 岁的孩子,所以我在前台询问是否可以为他添加一名额外的球员,以便他可以在坡道上进行几次,那个女人(她看起来真的不想在那里)只是说“不,我不能”,只是盯着我,有点困惑,我问为什么,然后她说,我们已经订满了(当时看起来没有,但我同意了)然后她说我们的车道已经准备好了。走到巷子里,里面挤满了人,只是坐在那里,什么也没做。有一名工作人员站在连接的车道上,所以我还没说完就说“对不起,我想这是我们的车道”,她打断了我的话,粗鄙地说“是的,他们现在正在移动”我说有不需要什么态度,但她无视我并走开了。这毁了我一整天的心情!
酒吧工作人员很友好,但服务很慢。
娱乐场所要么升级为非接触式,要么把外面ATM机的费用去掉,所有的钱都可以在里面花,但他们仍然坚持收取现金取款费用。
似乎已经黯然走下坡路了。