点评:Hike+Bikeis a company with a clear commitment to excellent service. From our first inquiry months ahead of time Heather and Wayne responded promptly to all our questions with clear answers. The 5-day self-guided route they had developed they provided quality gear and precise navigation; a route which brought us extraordinary views and vistas, and gave us an appreciation for the country that would never have come through car, train or bus travel. As well, we would never have identified on our own the great variety and quality accommodations they had organized beforehand. We arrived each day to find our luggage and room waiting for us.
Imagine our shock on the 2nd morning when we found that a car in the enclosed hotel parking lot had run over one of the bikes and pretty much demolished it. We were dumbfounded and dispirited. Yet it only took one phone call and within 90 minutes, despite being a good distance away, Heather showed up with a new bike and we were on our way. That speaks volumes about the individuals behind this company. They are people you can confidently trust to organize your tour and support your every need. Many thanks Heather and Wayne!!
翻译:Hike+Bike 是一家明确致力于提供优质服务的公司。从我们第一次询问开始,希瑟和韦恩就及时回复了我们所有的问题,并给出了明确的答案。他们开发的5天自助路线提供了优质的装备和精确的导航;这条路线给我们带来了非凡的景色和远景,让我们对这个国家有了从未通过汽车、火车或公共汽车旅行所能得到的欣赏。同样,我们自己也永远无法识别出他们事先安排的种类繁多、品质优良的住宿。我们每天到达时都会发现行李和房间在等着我们。
想象一下第二天早上我们的震惊,当时我们发现酒店封闭停车场里的一辆汽车碾压了其中一辆自行车,几乎将其撞坏了。我们目瞪口呆,心灰意冷。然而,只打了一个电话,90 分钟内,尽管距离很远,希瑟就带着一辆新自行车出现了,我们就上路了。这充分说明了这家公司背后的个人。他们是您可以放心信任的人,可以组织您的旅行并支持您的每一个需求。非常感谢希瑟和韦恩!!