点评:Used the Karaoke booth as part of a birthday celebration. None of the microphones worked. Called for help, the batteries were replaced to fix one microphone (not sure why this couldn’t be checked when setting us up). I tried to make conversation with the member of staff that ‘helped’ us but she ignored me twice (awkward!) and then explained that the company won’t pay for replacement microphones when they have been broken by previous customers and there was nothing she could do about the second faulty microphone. I said it was a shame that staff on the frontline have to deal with poor manager decisions & she was very touchy that it was not the managers’ faults. Whose fault is it then? Because I forked out £40 for an hour and that’s just a rip off if the equipment is faulty. Frankly, it’s not my problem as to why this is. According to this rather frosty young lady, it was all ok because she have us extra time in the booth.
Yet another company who will take your money, employ too few staff for a low wage so they’re rushed off their feet & disinterested. I would not go back there again & I will let everyone who asks if I had a nice birthday night out that the karaoke booth is a complete load of sh1te
翻译:使用卡拉 OK 亭作为生日庆祝活动的一部分。麦克风都不起作用。寻求帮助后,更换了电池以修复一个麦克风(不知道为什么在设置时无法检查这一点)。我试图与“帮助”我们的工作人员交谈,但她两次无视我(尴尬!),然后解释说,当麦克风被以前的客户弄坏时,公司不会支付更换麦克风的费用,而且她没有任何东西可以解决第二个有故障的麦克风。我说,一线员工必须应对经理的糟糕决策,这是一种耻辱,而且她很敏感,这不是经理的错。那到底是谁的错呢?因为我花了 40 英镑一小时,如果设备有问题,那简直就是敲诈。坦率地说,这不是我的问题。据这位冷漠的年轻女士说,一切都还好,因为她让我们在展位上有额外的时间。
另一家公司会拿走你的钱,以低工资雇用太少的员工,所以他们匆忙而无兴趣。我不会再回到那里&我会让每个问我是否度过了一个愉快的生日之夜的人都知道卡拉 OK 摊位充满了 sh1te