点评:Our experience with the agency was almost flawless. We followed the two-day program, which included the snowmobile ride, the reindeer and husky rides, the Northern Lights hunt, and the visit to Ranua Wildlife Park.
Our guide, Dino, was excellent—helpful in every possible way. He was also Greek, which was a big advantage, and fortunately we had him with us for most of the activities.
The only negative part of the experience was the Northern Lights hunt. From the beginning, our guide, Kyle, seemed as though he had no real intention of finding the Northern Lights. We went to only one location, stayed there for about 10 minutes, didn’t see anything, and then he took us to the reindeer farm we had already visited earlier that morning. There was a cabin there (which we had also visited in the morning), and we stayed inside for about half an hour while he offered us tea and had us roast marshmallows over the fire. This had nothing to do with what we had paid for, and as a result there were many complaints from the group.
Apart from that, the agency was well organized and polite. I would recommend them as a travel agency, but not for someone whose main goal is to hunt the Northern Lights.
翻译:我们对这家旅行社的体验几乎完美无瑕。我们参加了为期两天的行程,包括雪地摩托、驯鹿和哈士奇雪橇之旅、追寻北极光以及参观拉努阿野生动物园。
我们的向导迪诺非常棒,在各个方面都给予了我们极大的帮助。他还是希腊人,这让我们感到非常方便,而且幸运的是,大部分活动他都陪同我们。
这次体验唯一不尽如人意的地方就是追寻北极光。从一开始,我们的向导凯尔似乎就没真正想看到北极光。我们只去了一个地方,在那里待了大约十分钟,什么也没看到,然后他就带我们去了我们早上已经去过的驯鹿农场。那里有一间小木屋(我们早上也去过),我们在里面待了大约半个小时,他给我们泡了茶,还让我们在篝火上烤棉花糖。这与我们支付的费用毫无关系,因此团队成员怨声载道。
除此之外,这家旅行社组织有序,服务周到。我会推荐他们作为旅行社,但不会推荐给那些以追寻北极光为主要目的的人。