点评:After being a regular patron here since I was 18 ( I am now 24 ) I have never once had a bad experience at this club or negative thing to say and now I couldn’t be more appalled with how a business / hospitality venue is being run.
1. The security of this venue has definitely been going downhill within the last 36 months and I would think it wise to really consider how this is reflecting the image you are trying give to customer's.
2. Ive reached over an incident involving a ban that was completely unfair and has falsified reasons when scanning my ID which is now affecting me anytime I wish to go to a venue anywhere in QLD where ID needs to be scanned which feels like a defamation of my character considering the information is again false and the circumstances surrounding the ban is beyond a joke. I have tried over and over and over to even get a conversation started about this. I have tried emailing the club, the venue manager (I’ve also been calling and have spoken in person to the manager), the owner. How hard is it to respond to an email or even pick up the phone. I haven’t even received a response from anyone which is really really poor form. Even scantek and IDU identification and the police have been more helpful upon reaching out.
To even get a response by leaving a review on social media platforms feels really unprofessional but nothing else has been working so far.
3. Again I’ve been a regular patron here for years and have spread so much word of mouth of how good a club this used to be, attended so many functions and events, and too be treated like scum without even an explanation or a conversation leaves a really bad feeling in my stomach.
I really hope the owner or manager takes this seriously and reaches out as I have every right to investigate a venue ban against my name, and I have been chasing my own tail.
CAN SOMEBODY PLEASE RESPOND TO ME
翻译:自从我 18 岁起(我现在 24 岁)就成为了这里的常客,我从来没有在这个俱乐部有过一次糟糕的经历,也没有说过负面的话,现在我对商业/酒店场所的现状感到非常震惊。跑步。
1. 在过去 36 个月内,该场所的安全状况确实在走下坡路,我认为明智的做法是认真考虑这如何反映您试图向客户提供的形象。
2. 我已经处理了一起涉及完全不公平的禁令的事件,并且在扫描我的身份证时伪造了理由,现在每当我想去昆士兰州任何需要扫描身份证的场所时,这都会影响到我,这感觉像是对我的诽谤我的性格考虑到这些信息再次是错误的,围绕禁令的情况不仅仅是一个笑话。我一遍又一遍地尝试甚至开始讨论这个问题。我尝试给俱乐部、场馆经理(我也曾打电话并亲自与经理交谈过)和业主发送电子邮件。回复电子邮件甚至拿起电话有多困难?我什至没有收到任何人的回复,这真的很糟糕。即使是 scantek 和 IDU 识别以及警方在伸出援手时也提供了更多帮助。
即使通过在社交媒体平台上留下评论来获得回应也感觉非常不专业,但到目前为止还没有其他任何效果。
3. 再说一次,我多年来一直是这里的常客,并且传播了很多关于这曾经是多么好的俱乐部的口碑,参加了很多活动和活动,也被当作渣滓对待,甚至没有任何解释或解释谈话给我的胃里留下了一种非常不好的感觉。
我真的希望业主或经理认真对待这件事并伸出援手,因为我完全有权调查针对我名字的场地禁令,而我一直在追寻自己的尾巴。
有人可以回复我吗