点评:Leaving this review on this site, as cannot find one specifically for the accommodation at Chateau de Chamirey.
We booked direct with the owners for a week long stay at Clos du Roi on-site at this vineyard. The pool was not professionally maintained and the water was not clear when we arrived. The owner stated that the ‘pool shark’ needed to be added to clear it. This did not work and the water became cloudy and green with algae resulting in one of our party getting a skin rash. Given that the owners did not check the pool, we let them know that it was now worse and not useable, this now meant that we were unable to use the pool for the majority of our stay. It was clear that a professional had not been employed to look after the pool and we could see green algae build up behind the pool cover.
We also reported three times during our stay that we could smell raw sewage when sitting out on the terrace for drinks and meals that was clearly coming from the nearby septic tank. This smell was also prevalent in the upstairs bedrooms which looked out over the terrace. Despite raising this three times during our stay, nothing was said or done in response, it was simply ignored.
It hardly makes for a pleasant holiday when the pool is Green with algae and the terrace smells like an open sewer. Needless to say this forced us out of the property for long spells each day, when the intention when booking was to enjoy time relaxing in the pool and on the terrace.
We spent €2,200 to rent the house with the pool, also purchased €800 of wine from the vineyard. In addition we paid €85 for a massage and a further €60 for wine we used from the cooler in the house. We did not get any apology or offer of discount on any of the above.
I’ve waited for a number of weeks after the holiday to post this review, giving the owner a chance to contact me after the holiday and offer apologies and some element of refund, yet have heard nothing at all from the owners.
I would not recommend Clos du Roi to anyone seeking a pleasant holiday experience.
On a positive note, we really enjoyed an excellent wine tasting which was very professionally run for us.
翻译:在此网站上留下此评论,因为无法找到专门针对Chateau de Chamirey 住宿的评论。
我们直接与业主预订了在这个葡萄园的 Clos du Roi 现场为期一周的住宿。游泳池没有专业维护,我们到达时水也不清澈。店主表示需要添加‘池鲨’才能清除。但这不起作用,水变得浑浊,绿藻泛滥,导致我们其中一人出现皮疹。鉴于业主没有检查游泳池,我们让他们知道现在情况更糟并且无法使用,这意味着我们在住宿的大部分时间都无法使用游泳池。很明显,没有聘请专业人员来照看游泳池,我们可以看到泳池盖后面长满了绿藻。
在我们住宿期间,我们还三次报告说,当我们坐在露台上喝饮料和吃饭时,我们可以闻到未经处理的污水的味道,这些污水显然来自附近的化粪池。这种气味在楼上俯瞰露台的卧室中也很普遍。尽管在我们住宿期间曾三次提出这个问题,但没有任何回应,也没有采取任何措施,只是被忽略了。
当游泳池长满藻类的绿色和露台闻起来像露天下水道的味道时,这很难算得上是一个愉快的假期。不用说,这迫使我们每天长时间离开酒店,而预订时的目的是在游泳池和露台上享受放松的时光。
我们花了2200欧元租了带泳池的房子,还从葡萄园购买了800欧元的葡萄酒。此外,我们还支付了 85 欧元的按摩费和 60 欧元的酒费,这些酒是我们从家里的冰箱里拿出来的。我们没有收到任何关于上述任何事情的道歉或折扣优惠。
我在假期结束后等待了数周才发布这篇评论,让业主有机会在假期后联系我并表示歉意和一些退款,但却没有收到业主的任何消息。
我不会向任何寻求愉快假期体验的人推荐 Clos du Roi。
从积极的方面来说,我们真的很享受一次非常专业的品酒会。