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Super.com is a SCAM
NCAR-Wyoming Supercomputing Center Visitor Center的点评
点评：My letter to super.com:
This letter serves as a formal demand for an immediate full refund of my recent booking.
I secured and paid for a hotel reservation through your platform. Upon arrival at the hotel, I was informed that there was no record whatsoever of my booking. As a result, my family was left without accommodations during our Valentine’s vacation. This situation was entirely unacceptable and caused significant disruption, financial inconvenience, and avoidable stress.
Your company accepted payment for a reservation that did not exist in the hotel’s system. That failure is solely your responsibility.
I expect a full refund of the total amount charged to my credit card without delay. Written confirmation that the refund has been processed must be provided within five (5) business days of receipt of this notice.
If this matter is not resolved immediately, I will proceed with all available remedies, including initiating a formal chargeback dispute with my credit card issuer and pursuing legal action to recover damages.
I expect prompt and professional resolution of this matter.
This letter serves as a formal demand for an immediate full refund of my recent booking.
I secured and paid for a hotel reservation through your platform. Upon arrival at the hotel, I was informed that there was no record whatsoever of my booking. As a result, my family was left without accommodations during our Valentine’s vacation. This situation was entirely unacceptable and caused significant disruption, financial inconvenience, and avoidable stress.
Your company accepted payment for a reservation that did not exist in the hotel’s system. That failure is solely your responsibility.
I expect a full refund of the total amount charged to my credit card without delay. Written confirmation that the refund has been processed must be provided within five (5) business days of receipt of this notice.
If this matter is not resolved immediately, I will proceed with all available remedies, including initiating a formal chargeback dispute with my credit card issuer and pursuing legal action to recover damages.
I expect prompt and professional resolution of this matter.
翻译：我致super.com的信函：
此信函正式要求贵公司立即全额退还我最近预订的款项。
我通过贵公司平台预订并支付了酒店房间。抵达酒店后，我被告知酒店系统中没有任何我的预订记录。结果，我的家人在情人节假期期间无处可住。这种情况完全无法接受，给我造成了严重的干扰、经济损失和本可避免的压力。
贵公司收取了酒店系统中不存在的预订款项。这一失误完全是贵公司的责任。
我要求贵公司立即全额退还我信用卡上的所有款项。请在收到此通知后的五 (5) 个工作日内提供退款已处理的书面确认。
如果此事不能立即解决，我将采取一切可行的补救措施，包括向我的信用卡发卡机构发起正式的退款争议，并提起法律诉讼以追回损失。
我期望贵公司能够迅速且专业地解决此事。
此信函正式要求贵公司立即全额退还我最近预订的款项。
我通过贵公司平台预订并支付了酒店房间。抵达酒店后，我被告知酒店系统中没有任何我的预订记录。结果，我的家人在情人节假期期间无处可住。这种情况完全无法接受，给我造成了严重的干扰、经济损失和本可避免的压力。
贵公司收取了酒店系统中不存在的预订款项。这一失误完全是贵公司的责任。
我要求贵公司立即全额退还我信用卡上的所有款项。请在收到此通知后的五 (5) 个工作日内提供退款已处理的书面确认。
如果此事不能立即解决，我将采取一切可行的补救措施，包括向我的信用卡发卡机构发起正式的退款争议，并提起法律诉讼以追回损失。
我期望贵公司能够迅速且专业地解决此事。
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