点评:We attended the 10:15 karting experience, and from the moment we walked in, we were made to feel welcome and shown exactly where we needed to go.
Our son, Daniel, who is severely autistic and non-verbal, had the time of his life thanks to the incredible staff at this venue.
From the driver’s briefing to helping him choose his helmet, the two younger members of staff on the circuit were absolutely fantastic. They took the time to get down to his level, explain everything in a way he could understand, and, most importantly, treated him just like any other child. He didn’t quite get the brake test right at first, but instead of rushing him, they stopped, explained it clearly, worked with him patiently, and before long he understood and completed it successfully.
Once out on the circuit, we all had an amazing time.
To the staff, these may have seemed like small acts of kindness, but to our son—and to us as a family—they meant the world. Their patience, understanding, and inclusive approach made an experience that Daniel will never forget.
Because of the way they treated him, we’ll definitely be bringing him back regularly. Thank you for giving our son such a wonderful experience.
翻译:我们参加了10点15分的卡丁车体验活动。从踏入场馆的那一刻起,我们就受到了热情的接待,也清楚地知道了该去哪里。
我们的儿子丹尼尔患有严重的自闭症,不会说话,但多亏了场馆里那些出色的工作人员,他度过了人生中最开心的时光。
从驾驶说明会到帮他挑选头盔,赛道上的两位年轻工作人员表现得极为出色。他们耐心地蹲下身来,与儿子平视交流。他们用他能够理解的方式把一切解释清楚,最重要的是,对待他就像对待其他普通孩子一样。起初他没能正确完成刹车测试,但工作人员并没有催促他,而是停下来耐心地给他讲解,与他一起反复练习。没过多久,他便掌握了技巧并成功完成了测试。
进入赛道后,我们都度过了一段无比愉快的时光。
对工作人员而言,这些或许只是些微不足道的善举,但对我们的儿子以及我们整个家庭来说,它们意义非凡。他们的耐心、理解以及包容的态度,给丹尼尔带来了一段终生难忘的体验。
由于他们对待丹尼尔的方式,我们今后一定会经常带他来。感谢你们为我们儿子带来如此美妙的体验。