点评:The actual paraglide was really good and the pilot Gulsah was brilliant all she did was laugh and giggle all the way down. She was a little power house of energy and I could see that she really loved her job.
HOWEVER
What let them down was I was given a time they would pick me up from my hotel.
45 mins after the specified time they had still not arrived. We had rang every single phone number we could find for them on their website, along with the 2 on the receipt. We whats-apped them, but we simply could not get an answer.
We then drove down to their office not sure what to expect to be honest. I was told its really busy sorry, but lets go right now as the minibus is waiting. Probably a minute after arriving at their office I was climbing into a full minibus.
I get that they are busy and things go wrong, but they had all my contact details, and all they had to do was send a simple text etc to say we are running late, others on the minibus said the same thing.
Apart from that, everything was simple, the photographs and video that Gulsah took were spot on.
They just need to improve their admin/communication with clients when they are super busy, as this was Sept 30th the back end of the season when its not as busy as the high season.
翻译:实际的滑翔伞真的很棒,飞行员 Gulsah 也很出色,她所做的就是一路大笑和咯咯地笑。她是一个充满活力的小发电站,我看得出来她真的很热爱她的工作。
然而
让他们失望的是他们给了我一个时间从我的酒店接我。
45分钟后,他们还没有到达指定的时间。我们拨打了他们网站上能找到的每一个电话号码,以及收据上的 2。我们给他们发了 Whatsapp,但根本无法得到答案。
然后我们开车去了他们的办公室,说实话,不知道会发生什么。有人告诉我,抱歉,它真的很忙,但是我们现在就出发吧,因为小巴正在等待。大概到达他们办公室一分钟后,我就爬上了一辆满载的小巴。
我知道他们很忙并且出了问题,但他们有我所有的联系方式,他们所要做的就是发送一条简单的短信等说我们迟到了,小巴上的其他人也说了同样的事情。
除此之外,一切都很简单,古尔萨拍摄的照片和视频都很准确。
他们只需要在超级忙碌的时候改善管理/与客户的沟通,因为这是季节末的 9 月 30 日,当时不像旺季那么忙。