点评:
As my daughter works with wines here in New Zealand, Nautilus was her no 1 to visit in the region. We've been to many wineries and tastings in the country before, but the reception here shocked us. I don't know if it was because we were wearing casual clothing, but we were served by the rudest, most mocking lady ever. She gave us a lackluster and grumpy presentation of the wines. Further, when she misinterpreted us as wanting to try a sample of a wine by the glass, she proceeded to remove a wine from the tasting that we paid for.
When we arrived, before even greeting us, she loudly commented on the colour of my skin, not in a caring nor sympathetic way. (Could be that I got a little too much sun on my pale skin.)
When my daughter went to the car ahead of me and I got up to go pay, they came out thinking we were going to do a runner. This all gave us such a strange feeling, that made us wish that we had never come. They get two stars from me just for nice wines.
My daughter, whom works in the service industry, is so upset and shocked and has never seen anything like this before. Especially not from an establishment with this reputation and prestige.
翻译:
由于我女儿在新西兰从事葡萄酒工作,鹦鹉螺号是她在该地区的第一选择。我们之前去过国内很多酒庄和品酒会,但是这里的接待让我们震惊了。我不知道是不是因为我们穿着休闲服,但我们受到了有史以来最粗鲁、最嘲讽的女士的服务。她向我们展示的葡萄酒平淡无奇、脾气暴躁。此外,当她误解我们想要品尝一杯葡萄酒的样品时,她开始从我们付费的品尝中删除一种葡萄酒。
当我们到达时,她甚至在向我们打招呼之前就大声评论了我的肤色,既不关心也不同情。 (可能是我苍白的皮肤受到了太多的阳光照射。)
当我女儿走到我前面的车旁,我起身去付钱时,他们出来以为我们要跑步。这一切给我们一种奇怪的感觉,让我们希望自己从来没有来过。他们只因为好酒就从我这里得到了两颗星。
我的女儿在服务行业工作,她感到非常沮丧和震惊,她以前从未见过这样的事情。尤其不是来自具有这种声誉和威望的机构。