点评:I hope the mgr Ron sees this and takes it to heart.
Let me start off by saying, I have been in the retail industry for the past 30 years, so I know a thing or two about hospitality.
For the price, you can’t beat this place. It has a great layout generally the staff is very friendly and accommodating.
The greens and fairways can be hit or miss depending on the time of year.
After coming many times in the last several years, the only thing that’s always consistent is what a nightmare that Art in the pro shop treats the guests. I have many friends that live in the community and it’s always the same message with this guy.
He talks down to your clients, he’s very condescending, and overall he’s a complete JERK.
He has NO business dealing with the public, the best place for him in that environment is washing carts.
I can assure you that he is costing you revenue and he puts a bad taste in anyones mouth that has to listen to the garbage that comes from him.
I have wanted to post this multiple times, but wanted to give him the benefit of the doubt.
He has zero benefit working in the pro shop and there’s no doubt he’s WORTHLESS working customer service.
I plan on posting this on several websites and getting in contact with the board of the community.
Ron, I want you to know you have a great golf course here in Odessa, but he’s doing nothing but bringing the place down.
Sincerely,
Len Booth
翻译:我希望经理 Ron 看到这一点并铭记在心。
首先我要说的是,我从事零售业已有 30 年,所以我对酒店业略知一二。
就价格而言,这个地方无与伦比。它的布局很棒,员工通常非常友好和乐于助人。
根据一年中的不同时间,果岭和球道可能会好坏参半。
在过去几年中来过很多次之后,唯一不变的是专业商店的 Art 对待客人的方式简直是一场噩梦。我有很多朋友住在这个社区,这个家伙总是传达同样的信息。
他对你的客户说话很傲慢,他非常傲慢,总的来说,他是个十足的混蛋。
他不应该与公众打交道,在那种环境中,最适合他做的就是洗车。
我可以向你保证,他正在浪费你的收入,他让任何不得不听他胡说八道的人感到不快。
我想多次发布此消息,但我想给他一个机会。
他在专卖店工作毫无好处,毫无疑问,他在客户服务方面毫无价值。
我打算在几个网站上发布此消息,并与社区委员会取得联系。
罗恩,我想让你知道你在敖德萨有一个很棒的高尔夫球场,但他所做的只是让这个地方垮掉。
真诚的,
伦·布斯