点评:The worst experience i have ever had. We had just arrived (Sunday 28th June at approximately between 10am - 10.30am) and pulled into the car park when we witnessed something that completely shocked us. A member of staff, easily identifiable by their orange shorts and black top with "Staff" written on it, was making repeated rude and offensive hand gestures towards a driver who was simply trying to navigate out of a very tight parking space.
The behaviour was completely unnecessary, unprofessional, and unacceptable. My child, who had come for a kids' golf taster session, also witnessed this and even asked about the gesture, thinking the staff member was pretending to rub a horn on their head. As a parent, it's disappointing to have to explain inappropriate behaviour that children should never be exposed to, especially from someone whose representing a venue that works with young kids.
This was our first visit, and unfortunately it will also be our last. If someone is comfortable behaving like this in full view of the public and children, it raises serious concerns about the standards and professionalism of the establishment. Staff who interact with families and children should set a positive example, not display aggressive or insulting behaviour.
I left feeling genuinely disappointed and shocked. We were so put off by what we witnessed that we didn't even go into the establishment for our child's golf taster session and left immediately. That first impression alone was enough for us to decide we would not be returning. I hope management takes this matter seriously and reminds staff that they represent their business at all times, including in the car park.
翻译:这是我经历过的最糟糕的体验。我们刚到(6月28日星期日,大约上午10点到10点半之间),刚把车停进停车场,就目睹了一件让我们震惊不已的事情。一名工作人员,穿着橙色短裤和印有“工作人员”字样的黑色上衣,很容易辨认,对着一位正试图把车从狭窄的停车位开出来的司机,反复做出粗鲁无礼的手势。
这种行为完全没有必要,非常不专业,令人无法接受。我的孩子是来参加儿童高尔夫体验课的,他也目睹了这一切,甚至还问起那个手势是什么意思,以为那名工作人员是在假装用角蹭他的头。作为家长,不得不向孩子解释这种不恰当的行为,实在令人失望,尤其还是出自一位代表着与儿童互动场所的工作人员之口。
这是我们第一次来,但很遗憾,也将是最后一次。如果有人在公众和儿童面前如此行事,这无疑会严重损害该机构的形象和专业性。与家庭和儿童互动的员工应该树立榜样,而不是表现出攻击性或侮辱性的行为。
我离开时感到非常失望和震惊。我们被眼前所见的一切吓到了,甚至没有带孩子去体验高尔夫,就立刻离开了。仅仅是这第一印象就足以让我们决定不再光顾。我希望管理层能够认真对待此事,并提醒员工,他们的言行举止时刻代表着机构的形象,包括在停车场。