点评:First off..let me say I'd give this venue 0 stars if I could but I am forced to give it a star to leave a review.I paid a total of $165.25 for a front row seat to see the band 38 Special on October 16,2025.I am a senior citizen who also has disabilities and vision problems and the unacceptable lack of security at this venue ruined my entire night.When 38 Special came onto the stage,everyone was sitting.The first issue that made no sense to me was a woman who had a front row seat also right in the center stood up to dance.She was then told by this venues security to sit down.That should NEVER have happened, she should have been allowed to stand and dance right in front of the seat she paid for,but that is minor compared to what happened midway through the show.About midway through the show these same security guards that were sitting right in front of the stage allowed every single person that wanted to, they allowed them all to rush to the front of the stage no matter where they were sitting.People were actually coming down from the balcony and from way in the back and ended up in front of me and others who had front row seats.They were not told to go back to their seats, they were not told to back up at all and they were allowed to take over the entire front of the stage in front of us.They did NOT pay to be in the front,,,I did pay to be there and yet they allowed these people to come all the way down and stay planted in front of the stage the rest of the night.This Theatres security team did absolutely NOTHING, they just sat there on their butts and didnt move.We had a younger security guy in front of our part of the stage and the entire night he just sat there as the crowd rushed down from the back to the front,I had people all pushing me and in front of me and nothing was done about it.EVEN AFTER TELLING THIS SECURITY TO DO SOMETHING HE JUST SHRUGGED AND DID NOTHING !!!What am I paying for a front row seat for if I could have just paid for a much cheaper seat and ended up in the front anyways by just rushing the stage with the rest of them??? Then when the show ended I had some crazy guy pushing me so he could try to get a pick and the set list from the band as they went down the line thanking the crowd.This theatre allowed people to cut in front of us in the front row and stand there and their security just sat on their asses and did NOTHING.And the insane part of the whole thing is like I told you, they actually did tell that poor woman earlier who did belong in the front row to sit down when she tried to dance, yet they did NOTHING when the whole mob rushed to the front from their back seats.Is this theatres security just scared or intimidated by all the people that came down so they just did NOTHING? If so then why are they working there for? .This was the first time ever I had been to this venue and the experience was awful.Never again..Ive been to hundreds of concerts and never saw such lack of security where they just allowed others to take over our seats and places in the front row.Its unacceptable !!!
Whats even worse is the response I got from the theatre.They took NO responsibility and actually blamed the bad themselves for causing this .What a joke !!! This is what they wrote back to me........."For many of our rock-show encores, we permit patrons to move forward temporarily, as this is a frequent request from the bands.Regarding the patron who was asked to sit while dancing, this appears to have been an error by a new security team member unfamiliar with the situation"...
So they blamed the band and then said they had some new security guard who had no clue how to do his job.They also refused to give me a refund or even a partial refund for this nightmare and didnt even offer a complimentary ticket for the future for a concert.You would think at the very LEAST they would have offered that, but they didnt.They held their ground and basically said to me too bad, theres nothing we can or will do about this..Just admitting their security guy didnt know how to do his job properly and committed an error should be enough right there to at least offer me a future ticket.It only would have been right but they didnt even do that..This was completely unfair to me and to all the others who paid big money for front row seats,especially with the amount of money I paid to be in the front row.The whole point of getting a front row seat is to have nobody in front of us, not a bunch of people who paid a minimum amount for their seats to be allowed to just come down and go right in front of me and others like that.And this theatres response to the issue and no solution or resolution even compounds on top of what happened that night and makes it even worse..Its unacceptable !! I am pleading with you people, do NOT go to this theatre. You will regret it big time.Forget about paying for good seats, people from anywhere in this place will be all allowed to all come down and go right in front of the stage and right in front of you anyways, so you are wasting your money here.Save your money and go to a real theatre or venue that pprovides actual security and values their customers and the money they pay for good seats, and doesnt abuse their customers and older people by just letting people from any place in the venue take over their seat areas.And their customer service and excuse answers blaming the band are utterly rediculous You will get NO help at all contacting them if you have a problem there..
Big warning here for all of you who plan on going to the State Theatre of New Jersey at 15 Livingston Avenue in New Brunswick, NJ 08901...Stay away from this place.Dont waste your money and end up experiencing a nightmare.They wont help you at the event and they sure wont help you after it either...
Avoid this Theatre at all costs !!
翻译:首先……如果可以的话,我真想给这家场馆零星,但为了写评论,我不得不给它一颗星。2025年10月16日,我花了165.25美元买了一张前排的票,去看38 Special乐队的演出。我是一位老年人,还有残疾和视力问题,这家场馆糟糕的安保措施毁了我的整个夜晚。38 Special乐队上台时,所有人都坐着。第一个让我无法理解的问题是,一位坐在前排正中间的女士站起来跳舞。然后,场馆的保安让她坐下。这绝对不应该发生,她应该被允许在她付费购买的座位前站着跳舞,但这与演出中途发生的事情相比,只是小事一桩。演出进行到一半时,坐在舞台正前方的那些保安竟然允许所有人,无论他们之前在哪里,都涌到舞台前面。坐着。人们从阳台和后排涌下来,最后都挤到了我和其他前排观众的前面。他们既没有被要求回到座位上,也没有被要求后退,就这么占满了我们前面的整个舞台。他们又没花钱坐前排,而我可是花钱买票的,可剧院却允许这些人一路冲下来,整晚都待在舞台前面。剧院的保安人员什么都没做,就那么坐在那儿,一动不动。我们这边舞台前面有个年轻的保安,整晚他都坐在那儿,看着人群从后排涌到前面,推搡我,挤到我前面,却没人管。就算我叫他管,他也只是耸耸肩,什么也不做!我花钱买前排座位干嘛?我本来可以随便买票的。我明明买的是便宜得多的票,结果还是挤到了前排,跟其他人一起冲上舞台?演出结束后,有个疯子推我一把,就为了从乐队那里抢个拨片和歌单,当时乐队正在向观众致谢。这家剧院居然允许人们插队到我们前面,站在前排,而他们的保安却袖手旁观,什么也不做。更离谱的是,就像我之前说的,他们居然让之前坐在前排的那个可怜的女人坐下,因为她想跳舞,但当一大群人从后排冲到前面时,他们却什么也不做。这家剧院的保安是不是被冲上来的人吓到了,所以才什么也不做?如果是这样,那他们为什么还要在那里工作?这是我第一次来这个场地,体验糟透了。以后再也不会来了。我看过几百场演唱会,从来没见过这么不负责任的安保,居然允许别人占了我们的座位,甚至抢了前排的位置。简直不可接受!!!
更糟糕的是剧院的回应。他们完全不承担任何责任,反而把责任推到那些坏人身上。真是个笑话!!!这是他们给我的回复……“对于我们很多摇滚演出的安可环节,我们会允许观众暂时向前移动,因为这是乐队经常提出的要求。至于那位被要求坐着跳舞的观众,这似乎是新来的保安人员不熟悉情况造成的失误。”……
所以他们先是责怪乐队,然后又说他们新来的保安根本不会干活。他们拒绝退款,甚至连部分退款都不肯,更别提给我一张下次演唱会的免费票了。你肯定会觉得他们至少应该提供一张票吧,但他们没有。他们态度强硬,基本上就是说没办法,他们对此无能为力。他们只要承认他们的保安不称职,犯了错,就应该至少给我一张下次的票。这本来是理所应当的,但他们连这点都没做。这对我和其他花大价钱买前排票的人来说太不公平了。尤其是考虑到我花了那么多钱买的前排座位,简直太糟糕了。买前排座位的意义就在于前面没有人,而不是一群只花了最低票价的人,就这么随意地走到我和其他观众前面。这家影院对此事的回应毫无诚意,没有任何解决方案,反而让当晚发生的事情雪上加霜,更加令人无法接受!我恳求大家,千万不要去这家影院。你会后悔莫及的。别指望能买到好座位,这个地方的任何人都可以随意走下来,直接走到舞台前面,甚至走到你面前,所以你在这里纯粹是浪费钱。省下你的钱,去一个真正有安保、重视顾客和他们为好座位付的钱的剧院或演出场所吧,他们不会让任何人随意占座,从而虐待顾客和老年人。他们的客服和那些把责任推给乐队的借口简直荒谬至极。如果你在那里遇到问题,联系他们根本得不到任何帮助。
在此郑重警告所有计划前往新泽西州新不伦瑞克市利文斯顿大道15号(邮编08901)的州立剧院的朋友们……远离这个地方。别浪费钱,最后只会让你经历一场噩梦。演出期间他们不会帮你,演出结束后也肯定不会……
无论如何都要避开这家剧院!!