点评:Just left the cruise. Our boat is the big blue and white one. No one said that the upper floor has an extra 10€ per person charge. Some French family said that they have specifically asked if they could sit on the top by paying 40€ because his mum would get dizzy. The guy that came to talk to us and 10 more people, was rude and scarcastic about why don’t we buy the boat and you should ask for an offer at the company. So I hope this reaches the HR. Unable to continue a dialogue he kept speaking over me and close to my face, with the same, few English words he knew and repeated himself. He then took my brochure to saw me that there is no such service included. The upper floor is not a service. It is just the upper floor of the boat we payed. The same guy(glasses, short, hairy and chubby) never gave us his name when we asked, but definitely he is the reason we write this review. And also that is his routine because he kept saying the same thing like a poem. It happens that we do the exact same job in Greece(tourist office, performing cruises to the islands) and, man we surely know how to work, how to address costumers and so do our employees. Your company just lost at least a 100€ from people that left today the upper floor, only because no one explained or talked in a nice way. If you sum up for the whole season , that’s a lot of salaries or money spend on refitting a boat. They offering you the sea view but instead you get this….and the pure french lady vomiting next to us.
翻译:刚刚离开游轮。我们的船是蓝色和白色的大船。没有人说上层每人要加收10欧元的费用。一些法国家庭表示,他们特意询问是否可以支付40欧元坐在上面,因为他的妈妈会头晕。那个来和我们以及另外 10 个人交谈的人很粗鲁而且尖酸刻薄地问我们为什么不买这艘船,你应该向公司询问报价。所以我希望这能传达给人力资源部。由于无法继续对话,他一直在我面前并靠近我的脸说话,用同样的,他知道的几个英语单词并重复自己。然后他拿了我的小册子来看我,说没有这样的服务。楼上不提供服务。这只是我们付钱的船的上层。当我们询问时,同一个人(戴着眼镜,矮个子,毛茸茸的,胖乎乎的)从来没有给我们他的名字,但他绝对是我们写这篇评论的原因。这也是他的惯例,因为他总是像一首诗一样说同样的话。碰巧我们在希腊做着完全相同的工作(旅游办公室,进行岛屿巡游),我们当然知道如何工作,如何与客户打交道,我们的员工也是如此。你们公司刚刚从今天离开楼上的人身上损失了至少 100 欧元,只是因为没有人以友好的方式解释或交谈。如果你总结整个赛季的话,那就是很多工资或改装一艘船的钱。他们为你提供海景,但你却得到了这个……还有我们旁边呕吐的纯正法国女士。