点评:This is the first review I’ve given of upchurch golf club , myself and my husband had visiting on many occasions and never had a issue uptill now
We thought we pop in for some dinner while our daughter was at a club nearby
When we first entered we was made felt uncomfortable by a lady asking if we was having food , rudely remarked if we was to hurry up , we knew what we wanted so my husband made his way up to the bar , when he was approached by a member of staff aggressively asking him to remove his hat
Unfortunately my husband has hairloss which makes him feel uncomfortable , so he wears a hat
We didn’t have a issue in his removing his hat when sat down but what we didn’t appreciate is being spoken to like something on the bottom of her shoe
I suggest that lady go back to training and have a refresher course on public
Engagement
As her attitude is going to lose a lot of customers if her attitude doesn’t change
翻译:这是我第一次评价Upchurch高尔夫俱乐部。我和我丈夫之前多次光顾,从未遇到过任何问题。
我们想趁女儿在附近俱乐部的时候进去吃顿晚餐。
刚进门,一位女士就问我们是否要用餐,态度很不友好地催促我们快点,让我们感觉很不舒服。我们知道自己想吃什么,于是我丈夫走向吧台。这时,一位工作人员走过来,语气强硬地要求他摘掉帽子。
不幸的是,我丈夫有脱发,这让他感到不自在,所以他一直戴着帽子。
我们并不介意他坐下后摘掉帽子,但我们无法接受的是她对待我们的态度,就像对待鞋底的污垢一样。
我建议这位女士重新接受培训,参加公共服务方面的复习课程。
因为如果她的态度不改变,她会失去很多顾客。