点评:It’s great that there is a Salt Pig concession at the Lighthouse as it has lacked good food for many years and it is a great opportunity for them to make money (arts orgs are all struggling to make ends meet). But there are teething issues. 20 Mins and no one had come to take our order. Had to chase the drinks. Been sat down for 30Mins with no drink.
Missed opportunity to sell more than 1 drink which is where the margin is. Gin and tonic came in a plastic wine glass! Staff seemed to be stressed and not enough of them for sure to serve everyone on time for start of show. All felt chaotic and this slightly ruined the atmosphere.. maybe consider asking people to pre order? I do hope this settles down and is successful but needs a serious review. Go take a look at how Chichester Festival Theatre makes it work - they have it down to a fine art. It can be done.
翻译:很高兴灯塔餐厅里有了Salt Pig这个餐饮摊位——多年来那里一直缺乏像样的食物供应,对他们来说这也是一个不错的盈利机会(现在各种艺术机构都难以维持生计)。不过目前还存在一些初期问题:等了20分钟都没人来为我们点单,我们不得不主动去要饮料;坐了30分钟后才终于拿到喝的。
这其实是个可以卖出多杯饮料的好机会,毕竟利润就来自多卖几杯。结果,我们拿到的金汤力却是装在塑料葡萄酒杯里的!工作人员似乎压力很大,而且人数也明显不足,无法在演出开始时及时服务好所有观众。整个场面显得混乱不堪,这多少破坏了现场氛围。或许可以考虑让观众提前预订?我真心希望这一切能逐渐步入正轨并取得成功,但目前确实需要认真整改。不妨看看奇切斯特节日剧院是怎么做到的——他们把这件事做得堪称典范。这是可以实现的。