点评:I visited today Weber’s Farm with my young son, hoping to enjoy the Burrell train ride. While we were quietly waiting, a dark-haired woman suddenly started shouting at me, demanding that I give up my seat so she could sit with her daughter. To my surprise, instead of handling the situation professionally, the train operator himself came over and asked me to move as well.
This was extremely disrespectful and humiliating. As a paying customer, I expected fair treatment and basic courtesy, not to be singled out and pressured in front of my child. Such behavior from staff is unacceptable and completely ruined our visit.
Families come here to relax and make memories, but we left upset and uncomfortable. I talked to the manager and I sincerely hope the management takes this issue seriously and trains their staff to treat all visitors with respect.
翻译:今天我带着小儿子去了韦伯农场,希望能好好享受一下巴雷尔火车之旅。就在我们静静等待的时候,一位黑发女子突然对我大喊大叫,要求我让座,好让她和女儿坐在一起。令我惊讶的是,火车司机非但没有专业地处理此事,反而亲自过来要求我也让座。
这极其无礼,令人感到羞辱。作为一名付费乘客,我期望得到公平的待遇和基本的礼貌,而不是在孩子面前被单独挑出来施压。工作人员的这种行为令人无法接受,彻底毁了我们的旅程。
家人来这里是为了放松身心,留下美好的回忆,但我们离开时却感到沮丧和不适。我已经和经理谈过了,我真诚地希望管理层能够认真对待这个问题,并培训员工尊重所有游客。