点评:This business doesn’t deserve 1 star. DO NOT give this place your business. This is a place for relaxation promoting wellness and that is not the case. They only care about the money. The place is not kept well. Customer service is non existent. Katrina check in who is the first person you will in counter is beyond rude. She will state over and over again that she does not get paid enough to help. Then when you ask a question she will state I don’t know I just started working here. The manager Larry isn’t any better. Unsure if he is the owner but he couldn’t care less of your frustration and will talk down to you without even trying to listen. You could be the politest person just trying to get help and it doesn’t matter. Which only helps you understand why the staff is as rude and unhelpful. Very disappointing you want local places to thrive and try to help by giving business. But this is place is selling an idea. Definitely not what it portrays to be. Hope I save people from having a bad experience.
翻译:这家店连一颗星都不配。千万别去!这里号称是放松身心、促进健康的场所,但事实并非如此。他们眼里只有钱。店面维护很差,服务态度更是形同虚设。前台接待员卡特里娜(Katrina)态度极其恶劣。她会反复强调自己工资太低,没空帮忙。当你问问题时,她会说“我不知道,我刚来这儿上班”。经理拉里(Larry)也好不到哪儿去。我不知道他是不是老板,但他对你的抱怨毫不在意,只会居高临下地跟你说话,根本不听你说话。就算你再怎么礼貌地寻求帮助,也根本没人理会。这也让你明白为什么员工如此粗鲁无礼。真让人失望,明明大家都希望本地商家能够蓬勃发展,支持本地经济,但这家店却完全是徒有虚名。希望我的经历能让其他人避免重蹈覆辙。