点评:Leaving reviews (good and/or bad) is just not something I do…. (too time consuming in a busy life) This actually might be my first review ever… But being a 16+ years “customer” of Fenders Farm, this just rubbed me the wrong way. I took five boys there today… I bought tickets for the day activities as well as the haunted stuff (combo ticket). $250 later…. It starts raining at dusk. We then went through either the Insane Inn or Patch’s Penthouse (not even sure which one it was). We came out of it, waited 15mins for them to open the Field of Screams & then they decided to not open it due to the rain. We were able to experience 1 of the 3 attractions. We were given a wristband to come back to the field of screams. I asked if we could get our money back for the difference instead. He said no pretty quickly and then asked where we were from. (The fact that he asked where we were from proves that he could have given me a refund if he wanted too) I told him Kingsport but that it is an hour drive. Explained that we can usually just make it there once a year and wouldn’t be able to return this year. (Ya know, ppl do work and kids do have school related activities….) He said, “No, I’m not gonna do it.” And if only I could attach his tone of voice on this review for it to make more sense of why I’m so upset.
There was only about a $5 difference between the two different tickets we got…. Which was $40 since we had 6 tickets. That $40 would’ve been nothing to them but a lot to one single persons wallet. Remember, we only experienced 1 of the 3 attractions so I technically should’ve even asked for more. It’s not like I was asking for money back on something they had to spend their own money on (like food). I was simply asking for my money back on something we didn’t get to do.
Besides, the one haunted event we did get to go through was not great. When your 7 year olds say it’s not scary, that says enough. Hardly any workers in it to “scare” you.
I will end with recommending Oaks Farm for any day time farm activities. My kids like it 100x better & it’s well worth the drive. (Plus, you can pick out a pumpkin for $6 there) Bloody Forks has this place beat on every level as far as haunted activities goes. The staff there is much more involved with the customers & the entertainment while ya wait is amazing alone. (Plus, last year…. We had a kid with us that got too scared to go through and Bloody Forks refunded them since they didn’t end up doing it. There’s obviously no way Fenders Farm would do that)
They are all about the money, not the customers.
翻译:写评论(不管是好评还是差评)根本不是我会做的事……(在忙碌的生活中太耗时了)。这或许是我有生以来第一次写评论吧……不过作为Fenders Farm的忠实“顾客”,已有16年了,这次的经历真的让我很不爽。今天我带了五个男孩去那儿……我还买了当日活动票以及鬼屋体验的套票。花了250美元之后……黄昏时分开始下雨。接着我们进了那个叫“Insane Inn”或者“Patch’s Penthouse”的地方(我甚至不确定到底是哪个)。我们从里面出来后……我们等了15分钟,等着他们打开“惊叫之场”乐园,但后来因为下雨他们决定不开放了。我们只体验了三个游乐项目中的其中一个。工作人员给了我们一个手环,方便我们之后再次进入乐园。我询问是否可以退还差价,他立刻拒绝了,然后还问我们来自哪里。他询问我们来自哪里这一事实就证明:如果他愿意,本可以给我退款的。我告诉他我们来自金斯波特,不过开车过去需要一个小时。我还解释道,我们通常一年只能去一次,今年肯定无法再去了。(要知道,大人们都要工作,孩子们也有各种学校活动要参加……)结果他说:“不,我不会退款的。” 要是我能把他说这话时的语气也附在这条评价里就好了,这样大家就能更理解我为何如此生气了。我们买的两种票价格只相差5美元左右……由于我们买了6张票,总共也就多花了40美元。对他们来说,这40美元算不了什么,但对一个人来说却是一笔不小的数目。记住,我们只体验了三个景点中的一个,所以从道理上讲我甚至应该要求退还更多费用。我又不是要求退还他们本就要自掏腰包支付的费用(比如食物)。我只是要求退还我们没能体验到的那个项目的费用罢了。
此外。我们去体验的那个恐怖主题活动体验感并不好。当7岁的孩子都觉得“不可怕”时,这就说明问题了。现场几乎没有任何工作人员来“吓唬”游客。
最后推荐一下Oaks Farm,那里适合进行白天的农场活动。我的孩子们非常喜欢那里,开车去一趟也绝对值得。(另外,在那里花6美元就能挑到一个南瓜哦)就恐怖主题活动而言,Bloody Forks在各个方面都远胜此处。那里的工作人员会更积极地与顾客互动,光是等待期间的娱乐项目就相当精彩了。(另外,去年……我们带了个孩子去,他吓得不敢体验了,于是Bloody Forks乐园给他办理了退款。显然Fenders Farm是绝不会这么做的。)
他们只看重金钱,根本不在乎顾客。