点评:We have been in the luna park of Agia Napa for the last 8 years. Year by year is getting worst and worst. Attention!! Not suitable for Autistic children. Staff only Arabs so rude not even a single smile who dont understand what autism is. They didn't allowed to my autistic son to be accompanied with my daughter. My daughter is 12 and definitely not interesting to be on kids rides but for the safety of her brother as im disabled my self they was asking me to join him. I was trying every ride to explain my self and this made us so stressful. Staff not know and they dont have any training regarding Special needs Autism etch. Disgraceful. We paid 80 euros for all my kids rides and we bring back most of the coins as there is no refund either. I will now take this further for the sake of other SENC families Disgusting behaviour.
翻译:过去8年来,我们一直都去阿伊亚·纳帕的游乐园。每年情况都越来越糟糕。注意!!此地不适合自闭症儿童。工作人员全是阿拉伯人,极其粗鲁,连一个笑容都没有,他们根本不懂什么是自闭症。他们不允许我患有自闭症的儿子由我女儿陪同。我女儿今年12岁,显然对那些儿童游乐设施不感兴趣;但由于我自己身有残疾,为了确保弟弟的安全,他们却要求我陪他一起玩。我尝试了所有游乐项目来向工作人员说明我的情况,但这让我们压力倍增。工作人员对此一无所知,也完全没有接受过有关特殊需求及自闭症儿童的相关培训。真是可耻!我们为所有孩子玩游乐项目支付了80欧元,但由于没有退款政策,大部分硬币都只能原样带回来。为了其他有特殊需求的家庭着想,我决定进一步投诉。这种行为实在令人作呕。