点评:We had a room in the west tower (actually 2 rooms more on that in a minute) I booked directly with Trop figuring I may get better service w a direct booking with the hotel vs a third party like Expedia. To be perfectly transparent I def made a mistake booking and accidentally booked smoking room.. (not hotels fault that one is on me) We got in the elevator and as soon as we stepped into the floor the smell was awful. Weed and disgusting smoke. We got in our room and my husband wouldn't even put out things down. The room smelled awful (smoking) it literally looked like prison cell. It was the trashiest most disgusting room, the bed was awful, room was super dirty. No artwork just dents all over the wall. it looked like we were being punked. We literally grabbed our things and went to the front desk to beg them to get us out of smoking. Thankfully I got a agent named Maribel who said she would move us to non-smoking. After seeing the room, I asked if I could pay the difference to upgrade to a newer tower or anything. I was honestly scared to go in another room. She moved us to non-smoking and this room seemed nicer. No smoke at least there were pictures on the wall but just glancing at the bathroom I could see we were in for a rough night. Disgusting. The bedding was like staying at crack motel. We had plans and were out till almost 2am, when we got back to the room there were 5 drunk girls on the floor in front of the room, they didn't have the key and there friends were still in the club downstairs. We listened to them all night outside our door and the room next door were doing coke and fighting all night. Fun times. We got no sleep and as early as we could we got out of there. Legit probably the second worst hotel stay of my life. Honestly, I have written maybe 3 reviews total in my life it's just not who I am, usually just keep it moving if i don't care for something, but please book somewhere else next time.
翻译:我们在西塔有一个房间(实际上一分钟内还有 2 个房间),我直接通过 Trop 预订,因为我认为直接通过酒店预订而不是像 Expedia 这样的第三方预订可能会得到更好的服务。为了完全透明,我肯定犯了一个错误的预订,不小心预订了吸烟室。(这不是酒店的错,我身上有一个)我们走进电梯,一踏进楼层,气味就很难闻。杂草和恶心的烟雾。我们走进自己的房间,我丈夫甚至不肯把东西放下。房间闻起来很难闻(抽烟),看起来就像牢房。这是最垃圾、最恶心的房间,床很糟糕,房间超级脏。没有艺术品,只是墙上到处都是凹痕。看起来我们被朋克了。我们真的抓起了我们的东西,去前台恳求他们让我们戒烟。值得庆幸的是,我找到了一位名叫玛丽贝尔的经纪人,她说她会把我们换成无烟房。看完房间后,我问我是否可以支付差价升级到更新的塔楼或其他什么。老实说,我很害怕去另一个房间。她把我们换到了无烟房,这个房间看起来更好。没有烟,至少墙上有照片,但只要扫一眼浴室,我就知道我们度过了一个艰难的夜晚。恶心。床上用品就像住在裂纹汽车旅馆一样。我们有计划,直到凌晨 2 点才出去,当我们回到房间时,发现房间前面的地板上有 5 个喝醉的女孩,她们没有钥匙,而朋友们还在楼下的俱乐部里。我们整晚都在门外听着他们的声音,而隔壁房间则整晚都在喝可乐和打架。娱乐时间。我们没有睡觉,所以我们尽早离开了那里。合法可能是我一生中第二糟糕的酒店住宿。老实说,我一生中总共写了大约 3 条评论,但我不是这样的人,如果我不喜欢某些东西,通常就继续写下去,但请下次预订其他地方。