点评:We spent 5 days travelling with our driver Kumara in Sri Lanka, and it was a highly secure and memorable trip. He was incredibly reliable, picking us up in the early hours of the morning from a remote location for our first safari, and his driving felt completely safe throughout the journey. His vehicle was consistently clean, comfortable, and well-air-conditioned. He also sorted all of his own accommodation seamlessly. The absolute highlight of his service was when I accidentally left my AirPods behind at a previous hotel. Because it was too far to turn back, he went completely above and beyond by coordinating with the hotel and another guide to have them brought closer, driving out to retrieve them while we were on a safari. We were incredibly grateful for this effort.He was very accommodating of our initial itinerary and made sure we caught our famous scenic train ride by smartly adjusting to a different station when the route was partially disrupted. He also took us to a wonderful, authentic tea plantation and factory for a tasting.We experienced a few translation misunderstandings regarding specific activities , and last-minute changes to the route. There was also a minor mishap at a temple involving footwear rules due to a miscommunication. Additionally, we learned on the final day that drivers operate on strict daily mileage limits, which we unknowingly exceeded, causing some confusion around the final tip. However, his work ethic, safety, and incredible helpfulness in an emergency made our trip a success. We would recommend his services, but advise keeping a very clear, open line of communication regarding daily expectations and mileage.
翻译:我们在斯里兰卡和司机库马拉一起旅行了五天,这是一次安全又难忘的旅程。他非常可靠,清晨就从偏远的地方接我们去参加第一次野生动物之旅,而且全程驾驶都非常安全。他的车始终干净、舒适,空调也很给力。他还帮我们安排好了所有的住宿。他服务最棒的地方在于,我不小心把AirPods落在了之前的酒店。因为路途遥远,无法返回,他竭尽全力地联系酒店和另一位导游,让他们把耳机送到附近,甚至在我们参加野生动物之旅的时候开车去取。我们对他的付出感激不尽。他非常体贴地配合我们最初的行程安排,而且当火车路线部分路段被打乱时,他巧妙地调整了行程,让我们顺利搭乘了著名的观光火车。他还带我们去了一个很棒的、地道的茶园和茶厂品尝茶叶。行程中,我们遇到了一些翻译上的小误会,比如关于具体活动的安排,以及行程路线的临时变更。此外,由于沟通不畅,我们在寺庙里还遇到了一些关于鞋子规定的小插曲。最后一天,我们才知道司机每天的行驶里程有严格的限制,而我们却不知情地超里程了,导致最后给小费时有些小误会。不过,他敬业的工作态度、对安全的重视以及在紧急情况下提供的帮助,都让我们的旅程非常成功。我们推荐他的服务,但建议在行程安排和里程限制方面保持清晰、畅通的沟通。