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Erica P
So disappointed
Breeze Airways的点评
点评：Extremely disappointed with our experience with Breeze. My husband flew from New Orleans to Richmond on Friday (2/27), and not only was his luggage lost, it was also mislabeled as belonging to someone else in his travel group.
Since then, he has been trying nonstop to get answers and no one seems able to help. He even drove all the way back to the Richmond airport—nearly two hours from our home—hoping for an update, and still no one could provide any information.
What makes this even worse is that the bag contains extremely important items: medication, chargers, the chargers for his hearing aids, and almost all of his clothing except for one pair of jeans. Because the hearing aid chargers are missing, his hearing aids are now dead, and it could take weeks for the VA to send replacements.
The most frustrating part has been the complete lack of communication. He was told at the airport that a
Since then, he has been trying nonstop to get answers and no one seems able to help. He even drove all the way back to the Richmond airport—nearly two hours from our home—hoping for an update, and still no one could provide any information.
What makes this even worse is that the bag contains extremely important items: medication, chargers, the chargers for his hearing aids, and almost all of his clothing except for one pair of jeans. Because the hearing aid chargers are missing, his hearing aids are now dead, and it could take weeks for the VA to send replacements.
The most frustrating part has been the complete lack of communication. He was told at the airport that a
翻译：我们对Breeze的服务极其失望。我丈夫周五（2月27日）从新奥尔良飞往里士满，他的行李不仅丢失了，而且还被错误地贴上了同行其他人的标签。
从那时起，他一直在不停地尝试寻找答案，但似乎没有人能够提供帮助。他甚至开车返回里士满机场——距离我们家将近两个小时车程——希望能得到一些最新消息，但仍然没有人能够提供任何信息。
更糟糕的是，行李里装着极其重要的物品：药品、充电器、助听器的充电器，以及除了一条牛仔裤之外几乎所有的衣物。由于助听器充电器丢失，他的助听器现在已经无法使用了，而退伍军人事务部（VA）可能需要几周时间才能寄来替换件。
最令人沮丧的是，整个过程完全缺乏沟通。他在机场被告知……
从那时起，他一直在不停地尝试寻找答案，但似乎没有人能够提供帮助。他甚至开车返回里士满机场——距离我们家将近两个小时车程——希望能得到一些最新消息，但仍然没有人能够提供任何信息。
更糟糕的是，行李里装着极其重要的物品：药品、充电器、助听器的充电器，以及除了一条牛仔裤之外几乎所有的衣物。由于助听器充电器丢失，他的助听器现在已经无法使用了，而退伍军人事务部（VA）可能需要几周时间才能寄来替换件。
最令人沮丧的是，整个过程完全缺乏沟通。他在机场被告知……
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