点评:Horrible experience!! BUYER BEWARE!! We booked "ice" skating only to find out that their "ice" was synthetic PLASTIC. When booked, the website advertised ICE SKATING, using the word "ICE" multiple times as opposed to the word "synthetic" only once, buried in the middle of a paragraph. Every mention of "ICE" has now been removed from their website, and replaced with the word "OUTDOOR", even on my receipt. We lasted roughly 5 mins on the rink & were so disappointed that we were done before our actual reservation time was scheduled to begin. A mother & daughter, who were there when we arrived, also quit at the same time telling us they made it 9 minutes. I told my girlfriend I was going to ask for a refund but she told me our waiver said "NO REFUNDS" They claim they are "unable" (really UNWILLING) to offer refunds for any reason. Thats when you know your product is garbage. This activity was touted as "Eco Friendly" but its hard to understand how something that creates millions of particles of shaved plastic, outside & is positioned directly above a major waterway could possibly be eco friendly since the plastic isnt biodegradable. That claim is also no longer on the website. We had planned to go inside for pizza & a couple beers afterward but figured we wouldnt give them any more money and left pissed off. I called several times the next day and left a couple messages but received no call back. This morning I couldnt even find any reference to "SKATING" on their website. Last straw & probably the last time we will go to either the overpriced brewery or the adventure center.
翻译:糟糕透顶的体验!!买家务必谨慎!!我们预订了“冰上”滑冰,结果发现他们的“冰”竟然是人造塑料。预订时,网站上明明写的是“冰上滑冰”,而且“冰”这个词出现了好几次,而“人造”这个词却只出现过一次,还藏在一段文字的中间。现在,他们网站上所有提到“冰”的地方都删掉了,取而代之的是“户外”,就连我的收据上也是这样。我们在冰场上只待了大约5分钟就结束了,而且比预定时间还早,我们非常失望。和我们同时到达的一对母女也退出了,她们说自己滑了9分钟。我跟女朋友说我要要求退款,但她说我们的免责声明上写着“不退款”。他们声称“无法”(其实是不愿意)以任何理由退款。这足以说明他们的产品有多么糟糕。这项活动曾被吹捧为“环保”,但很难理解,在户外,而且就在一条主要水道正上方,会产生数百万个塑料碎屑,这怎么可能环保呢?毕竟这些塑料是不可生物降解的。而且,网站上也已经删除了这一说法。我们原本计划之后进去吃披萨喝几杯啤酒,但后来觉得不想再给他们花钱了,就气冲冲地离开了。第二天我打了好几次电话,也留了言,但都没有人回复。今天早上,我甚至在他们的网站上都找不到任何关于“滑冰”的信息。这真是压垮骆驼的最后一根稻草,以后我们大概不会再去这家价格虚高的啤酒厂或探险中心了。